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K669B FAQs

05 Jul, 2019

K669B FAQs

Q: 1.the microphone is not recognized; 2.it is recognized but still no sound heard; 3.no sound on my Mac; 4.after upgraded from to Win10, the microphone doesn't work?

A: You can find step-by-step tutorial videos for above question on K668 problem-solving playlist: http://bit.ly/K669669Bproblemsolving 

 

Q: How to use multiple K669/K669B microphones on one computer?

A: Yes if you want to have a try, check out the link below. Basically, for Windows users, you just need to download an app called voice meter banana. If you use Mac, just create an aggregated device by using MIDI Audio setup.
Post: Using Multiple Microphones On One Computer

 

Q: Microphone doesn't work with my Skype!

A: 1.Follow the playlist: http://bit.ly/K669669Bproblemsolving to check if K669/K669B is working properly. 

2.For Windows user, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

3.Update Skype to latest version or re-install the latest Skype.

Leave a comment
162 comments

Seth Prins

March 07, 2020

Hi Fifine, I havebeen using this mic for a while but it picks up a lot of noise from my PC fans. To fix this and also to have it sit more comfortably I want to buy a boom arm so I can put it closer to my mouth and turn down the gain a little. Is the boom arm you include in the set separately available or is any boom arm off amazon compatible with this microphone? I am a bit confused as I can not unplug the USB cable from the microphone, how will I fit it in the boom arm, many thanks great company.

Haoran Shan

March 07, 2020

My k669B got device descriptor failed, but it’s only getting a driver called"device descriptor failed" in updating driver video, problem persists.

FIFINE MICROPHONE

March 09, 2020

Hi Haoran Shan sorry about the issue, since you have contacted our support email, our after-sales staff should take care of your case. Hope it will be fixed soon!

Viraj k

March 09, 2020

Is there a way to connect earphone to fifine t669

Quinn Trimmer

March 09, 2020

The mic is experiencing major static for no reason. There is no background noise, and I’ve adjusted the levels and volume knob tirelessly but even when the levels are at 0 the mic still has a hissing static noise, which is very upsetting, as I’ve only had the mic for less than a month and treated it with care. The issue was on and off until now, where it’s constant. Very unfortunate as when the mic works, it works great. However it isn’t working properly at all anymore.

FIFINE MICROPHONE

March 10, 2020

Hi there Viraj k.
Sorry that the T669 cant connect with the earphone. We recommend the K670 if you still wanna monitor your voice. ( https://fifinemicrophone.com/products/usb-microphone-for-mac-and-windows-k670?pos=1&_sid=4077ae0b0&ss=r )

FIFINE MICROPHONE

March 10, 2020

Hi there Quinn Trimmer.
It may sound like our defense, but when you turn the dial to minimum that actually disabled the mic from picking up any sound and prevent the signal from being sent to your laptop. You would find the level meter of the mic does not move at all under the sound setting. That means the hissing is not quite likely coming from the mic, but could be the issue of grounding, internal sound card or the output device. You can test on a laptop without power cord plugged in or just do the test on another house, and try to use a different output device, if it’s headphone before, then try using an external speaker.

Abhinav Madduri

March 10, 2020

Hi. Can i use k669b with my android smartphone by using a usb to type c adapter?

FIFINE MICROPHONE

March 10, 2020

Hi Abhinav Madduri.
Yes, that will work. Though you need to find a proper adapter. There’re too many mobiles’ model on the market, so we’re not sure if all of them would work. But at least in our test, the smartphone from Apple, Samsung, Sony, Huawei and Xiaomi would work.

Roh

March 11, 2020

Hi,
The microphone is working perfectly in QuickTime player but it is not working on audacity? Audacity detects the microphone but no sound is heard?
Thank you,
Roh.

FIFINE MICROPHONE

March 11, 2020

Hi Roh.
It sounds not a difficult question. Plz try to exit the Audacity completely in the dock of the Macbook, then open the Audacity app again, and set the K669B as the default input microphone.
If it doesn’t help, plz contact us with your order number via email web@fifinemicrophone.com.

John

March 13, 2020

So my microphone is plugged in, and i went to a voice recorder. It didnt pick up unless i continuously turn the volume switch around and around. How can i fix this?

Damian

March 14, 2020

My microphone does not work. I pulled it out of the package for the first time and tested it. All I can hear is a static over the recorded voice. I have tried restarting it and fixing the input level but it still is static

FIFINE MICROPHONE

March 14, 2020

Hi there John.
There are two more questions to know more detail information.
1. Is it not working unless you turn the volume switch since the very beginning? Or it just doesn’t work lately.
2. Could you plz use your cellphone to shoot a video? First, turn up the volume knob to 100%, Right click the speaker icon and choose the “Recording Device”, speak to the microphone and check whether the sound bar moves. Secondly, adjust the volume knob and keep speaking to see whether the sound bar moves.
3. Send the video and your order number to our email web@fifinemicrophone.com. Then our professional colleague will communicate with you and help fix it up.

FIFINE MICROPHONE

March 14, 2020

Hi there Damian.
Does the static still exist if you put the volume knob to 0%? If you would find the level meter of the mic under audio setting of computer does not move at all, but you still hear the static, those noise is not quite likely coming from the mic, but could be the issue of grounding, internal sound card or the output device. You can test on a laptop without power cord plugged in or just do the test in another house, and try to use a different output device, if it’s headphone before, then try using an external speaker to test out.
If it doesn’t change anything, plz contact us with the order number via email web@fifinemcirophone.com Our customer support will help solve the problem.

FIFINE MICROPHONE

March 14, 2020

Hi Seth Prins.
You can purchase the boom arm on our official website. ( https://fifine.cc/product/fifine-adjustable-scissor-arm-stand/ ).
And It’s included 3/8’’ to 5/8’’ adapter allow any microphone or mic mount with standard 5/8’’ thread to be installed on the arm.

Khy

March 14, 2020

I have to hold down the volume knob to activate my mic, which is really weird. I’m pretty sure it’s not supposed to be like this. Is there any solution to this problem?

FIFINE MICROPHONE

March 16, 2020

Hi Khy.
Just two questions to confirm more detail info.
1. Is it what you need to do since you have received the product? Or it just appeared lately?
2. Could you plz use your cellphone to shoot the video? First, turn up the volume knob to 100%, Right click the speaker icon and choose the “Recording Device”, speak to the microphone and check whether the sound bar moves. Secondly, adjust the volume knob and keep speaking to see whether the sound bar moves.
3. Send the video and your order number to our email web@fifinemicrophone.com then our professional colleague will communicate with you and help fix it up.

Shantanu

March 17, 2020

I get a large amount of static when I use this mic. I tried it on two computers one running windows and one running linux. Any ideas? Otherwise Ill be sending to return it. Thanks

FIFINE MICROPHONE

March 18, 2020

Hi Shantanu.
Could you plz turn the volume knob to zero and check whether it is still the static?
If yes, it’s probably the issue of grounding, internal sound card or the output device. Cuz the muted mic dont acceprt any input sound.
Since you have tried it on two different computer, we guess it should not be the issue of grounding. But it will be better that you adjust the volume knob around 60% and input volume around 80% before you try it on different computers.
Finally, you can try to use a different output device, if it’s headphone before, then try using an external speaker to test out.
If it doesn’t change anything, plz contact us with the order number via email web@fifinemicrophone.com Our customer support will help solve the problem.

Amanda

March 19, 2020

We plugged it into the usb plug and selected it.
Microphone isn’t turning on

Sally Connors

March 19, 2020

I keep getting an echo on my recordings. I have a google chromebook. How do I get rid of the echo?

Phillip Richcreek

March 20, 2020

K668.The microphone is working, I can hear my voice through the speaker. How do I start it to record?

Locke Savage

March 20, 2020

My fifine microphone is showing that it is recognized on my computer but it will not record when I am on Audacity. I’ve tried switching the input but I can’t seem to get it to actually record. I worked fine the first time I tried this.

eDWIN

March 20, 2020

Whenever i use my fifine 669 for a voice call (Discrod, steam voice call) i can hear myself with 1 sec delay but the other person just hear me once. It is pretty weird and happenes only when i use this microphone.

FIFINE MICROPHONE

March 20, 2020

Hi Amanda.
Sorry about the issue, since you have contacted our support email, our after-sales staff should take care of your case. Hope it will be fixed soon!

FIFINE MICROPHONE

March 21, 2020

Hi Phillip Richcreek.
You could just use the recording software that comes with computer, like the soundrecorder on Windows and QuickTime Player on Mac. Also you could download a more powerful recording software, like Audacity, which for free online and it can modify and edit recording sounds.

FIFINE MICROPHONE

March 21, 2020

Hi there Sally Connors.
First off please adjust the volme dial around 60% and the computer input volume around 80%, speak range to around 3-5 inches.
As for the echo, if you’re not amplifying the mic input through computer speaker or monitoring the voice, that should be the problem of your voice bouncing around the room and being picked up the mic. If budget allows, you can purchase the arm stand on our official website to help fix it up. Cuz the closer distance will help reduce echo.
( https://fifine.cc/ )
But overall the best method to have great sound quality is to setup the use environment ( if the mic is not defective ). And the treated room can be done with ease, and here’s our blog for your reference:
( https://fifinemicrophone.com/blogs/news/how-to-make-an-acoustic-treatment-on-a-budget )

FIFINE MICROPHONE

March 21, 2020

Hi Locke Savage.
It sounds like not a difficult problem. I think you use an Apple computer. You just need to quit the Audacity completely by clicking the “Audacity” on the right side of the “Apple” icon and choosing “Quit Audacity”. Restart your Mac and open Audacity, you should be able to see the option of K669B by then.
If nothing changes, Plz contact us with the order number via email web@fifinemicrophone.com

FIFINE MICROPHONE

March 21, 2020

Hi eDWIN.
Since only you can hear yourself with 1 sec delay while the other person dont, we guess that it is probably that you are monitoring your voice. Plz follow the steps below.
1. Right click the icon of the speaker and choose the “Recoding Device”.
2. Right click the USB PNP AUDIO DEVICE and choose Properties.
3. Click “Listen” and cancel “Listen to this device”

Alex Lizarraga

March 21, 2020

I use the k669 to talk in game chat and everything works good but all of sudden my audio starts cutting off for no reason dint know what to do

Alex

March 21, 2020

Does connecting the mic on usb 3.0 ports cause difficulties with audio

Diego Romero

March 21, 2020

Hi, I have t669 and one question about it. Can I use other USB cable different than the original one? Of course with the same kind of plugs. Thanks in advance for your answer. Best regards.

Michael Hobin

March 22, 2020

I purchased this product to use with a Chromebook. Is this compatible?

MJH

Va

March 23, 2020

The K669 works fine when simple testing. Does not work on the Zoom platform.
Is there a fix? Am I missing something?

Mario Eduardo Gutiérrez Arellano

March 23, 2020

Hi im form mexico im writing this because i was talkin whit my friends with discord and suddenly the microphone doesnt make any noise and anyone can hear me now

krish parshotam

March 23, 2020

I keep hearing static in my microphone

FIFINE MICROPHONE

March 24, 2020

Hi there Va.
Sorry about the issue, since you have contacted our support email, our after-sales staff should take care of your case. Hope it will be fixed soon!

FIFINE MICROPHONE

March 24, 2020

Hi Michael Hobin.
We cant be 100% sure because of the variation, but it should work. Chromebook system is based on Linux while most of the Linux system alread has the USB PnP driver built-in. So in most cases, it should be just plug and play.

FIFINE MICROPHONE

March 24, 2020

Hi there Mario Eduardo Gutiérrez Arellano.
Plz click the icon of the speaker at the right conner, choose the “Recording Device” and check whether the level meter moves when you are talking to the microphone capsule.
If yes. That means the microphone work well.
If no. Plz contact us with the order number via email web@fifinemicrophone.com

FIFINE MICROPHONE

March 24, 2020

Hi there krish parshotam,
Could you plz turn the volume knob to zero and check whether you still hear the static?
If yes, it’s probably the issue of grounding, internal sound card or the output device. Cuz the muted mic dont accept any input sound.
1. Plz adjust the volume dial around 60% and computer input volume around 80%, then test on a laptop without power cord plugged in or just do the test in another house.
2. Try to use a different output device, if it’s headphone before, then try using an external speaker to test out.
If it doesn’t change anything, plz contact us with the order number via email web@fifinemcirophone.com Our customer support will help solve the problem.

FIFINE MICROPHONE

March 24, 2020

Hi Diego Romero.
We cant be 100% sure, but it should work.
However, we still recommend that you use the original cable.
If you need the spare one, you can reply the comment. Then we will create the link for you to purchase.

FIFINE MICROPHONE

March 24, 2020

Hi Alex.
Plz click the icon of the speaker at the right conner, choose the “Recording Device” and check whether the level meter moves when you are talking to the microphone capsule.
If yes. That means the microphone work well.
Btw, did it usually happen? Or it just happen few times.
If it is the latter, just try to plug in another USB port.
If it is the former, plz contact us with the order number via email web@fifinemicrophone.com

Michael Hobin

March 24, 2020

Does this product work with Chromebooks?

Mabry

March 24, 2020

I want to connect the mic to my android phone. Is there a adapter for the USB or the type C

Mabry

March 24, 2020

I also experience the following;
The K669 works fine when simple testing. Does not work on the Zoom platform.
Is there a fix? Am I missing something?

FIFINE MICROPHONE

March 24, 2020

Hi Michael Hobin
We cant be 100% sure because of the variation, but it should work. Chromebook system is based on Linux while most of the Linux system alread has the USB PnP driver built-in. So in most cases, it should be just plug and play.

FIFINE MICROPHONE

March 24, 2020

Hi Mabry.
You can purchase the adapter on Amazon. According to different cellphone port,you can choose micro-USB male to Type A female or Type C male to Type A female.
As for the Zoom platform. Here are some tips for you.
1. Plug the mic into your computer first, then open the Zoom.
2. Set the mic “USB PnP audio device” as default input device BOTH in the computer sound setting and the Zoom.
3. Adjust the on-body volume around 80% and input/output level around 90%, and make sure the system sound is not mute.

Алексей

March 25, 2020

Hello, I would like to ask you for help with the fact that my microphone changes the volume by itself,I put it at 40 and then in the evening I check and it is already at 89 or 55 that is, it regulates it somehow,what can I do with it ? Thank you in advance

FIFINE MICROPHONE

March 26, 2020

Hi Алексей.
Sorry about the issue, but it still sounds kind of weird cuz which haven’t happened on a K669B before.
Here are two questions to get more detail info.
1. Did it change automatically out of the box? Or it just appears recently.
2. How often that it happens?
Plz contact us with the order number via Aliexpress later.

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