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K669B FAQs

05 Jul, 2019

K669B FAQs

Q: 1.the microphone is not recognized; 2.it is recognized but still no sound heard; 3.no sound on my Mac; 4.after upgraded from to Win10, the microphone doesn't work?

A: You can find step-by-step tutorial videos for above question on K668 problem-solving playlist: http://bit.ly/K669669Bproblemsolving 

 

Q: How to use multiple K669/K669B microphones on one computer?

A: Yes if you want to have a try, check out the link below. Basically, for Windows users, you just need to download an app called voice meter banana. If you use Mac, just create an aggregated device by using MIDI Audio setup.
Post: Using Multiple Microphones On One Computer

 

Q: Microphone doesn't work with my Skype!

A: 1.Follow the playlist: http://bit.ly/K669669Bproblemsolving to check if K669/K669B is working properly. 

2.For Windows user, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

3.Update Skype to latest version or re-install the latest Skype.

Leave a comment
84 comments

FIFINE MICROPHONE

October 18, 2019

Hi @Lucas this K669B doesn’t have such monitoring feature, but you could take a look at the K670/670B instead, which provides even true live monitoring.
https://fifinemicrophone.com/collections/microphones/products/usb-microphone-for-mac-and-windows-k670

Eli Lucero

October 18, 2019

I followed every thing that the video said to do but it still says unknown USB device.

Steven Allen Schwartz

October 20, 2019

Can you please provide a frequency response curve for this microphone? Thank you.

FIFINE MICROPHONE

October 21, 2019

Hi @Eli Lucero sorry about the issue. If it keeps popping up the unknown device, It’s still likely to be driver glitch. The update and re-installation may not get it fixed completely sometime. You can try with the method to clean up the USB audio registry. The tutorial is below.
1.Download the app
https://drive.google.com/file/d/15NoDgdK-S7LKOG-7pjtJWPcXXbH9ogmu/view?usp=sharing
2.Plug the K669B into your computer, uninstall the “Unknown USB Device” under the Device Manager, then unplug the microphone.
3.Stay on the Device Manager, double click the ‘’Clean Usb Audio Registry’’ and elect “Clean”.
4.Finally, restart your computer and plug the mic to another USB port.

FIFINE MICROPHONE

October 21, 2019

Hi @Steven Allen Schwartz you can click the blue button on the right side to message us on Facebook so that there’s a way we can send you the file.

jesse

November 01, 2019

how do I connect multiple microphones on my ipad? I’ve bought two of the K668’s and I have a plug that allows for multiple USB connections but I only get a signal from one microphone.

FIFINE MICROPHONE

November 02, 2019

Hi @jesse first off, it would be the power issue. One K669B takes around 5V power from your iPad lightning or type C jack while the jack has only 5V power to supply. The other mustn’t get enough power. You can fix this by using a powered USB hub, then each mic will get proper supply.
Next, it seems even the latest iPad OS system doesn’t show you the audio config. under its setting, but only when you’re using app. The best suited app for recording two mic is Garageband. And below is the tutorial video for reference, starting from 6:00: https://www.youtube.com/watch?v=QP19EiPHkek&t=287s

Ryan

November 10, 2019

Hello, what is the mA power requirement of the K669B while in use? 300 mA? 400 mA? I know it’s 5V, but I cannot find the mA figure anywhere. Thanks

FIFINE MICROPHONE

November 11, 2019

Hi, @Ryan the requirement for USB power output is 5V 40mA.

Peter Mu

November 20, 2019

This mic produces a baseline noise level. I tested the audio at 25, 50, 75, and 100% volume and the noise increase. It does not produce better audio than the built-in mic on my Macbook Pro. I think this one is going back to Amazon.

FIFINE MICROPHONE

November 20, 2019

Hi @Peter Mu sorry about the issue. Since you have decided to returned it, I think all of our explanation would sound like a defense. That’s being said, we still hope to fix it before you actually return it.
We cant say for sure it’s not the product issue. But if you listen to the playback, there could be extra noise from the conversion added to the audio file. It will be better to check out only the input, like recording in a software and do a closer look to see if the waveform smooth when you speak and you are silent. Or you can simply set the dial at 60% and Mac input at 80% and speaking distance at 5 inches, and record a file to send us to do the analysis. Lol, but yes, it sounds more annoying to simply return it.
We still terribly sorry for the inconvenience of either way they may cause.

Frank Toyne

November 24, 2019

I’ve been using this microphone for a little over a week with great results, but I tried recording something today and spontaneously the mic isn’t working properly. It seems to be fixed to a specific volume that makes me sound distant and muffled and I have tried various volume settings with the dial on the mic and my computer’s settings but it sounds exactly the same no matter what.

Frank Toyne

November 24, 2019

Oops, I think I figured out the problem I was having: I was recording with Audacity and it seems that if I plug the mic in BEFORE I open Audacity, that causes the problem. If I open Audacity and THEN plug in the mic it works perfectly. I don’t know why it works that way but I hope this helps anyone having the same problem.

FIFINE MICROPHONE

November 25, 2019

Hi @Frank Toyne sorry for not catching sight of your comment in time. But just glad to know that you have worked it out. I think you use an Apple computer? When the app is not really closed from the dock, it could lead to the problem you have.
But thank you very much for sharing this info! Surely it will helps us with the faster troubleshooting if any customers run into the similar issue.

Un_Acc0unt4ble

December 07, 2019

Do I need drivers for this device? If so were do i get the drivers.

Ky Malone

December 08, 2019

I went to change the sampling rate of this device to 44.1, but the option is grayed out (On MacOS Catalina) and I can’t select any options from the Audio Midi Setup. It’s just stuck on 48hz. Any solutions?

FIFINE MICROPHONE

December 08, 2019

@Un_Acc0unt4ble hi there, the USB microphone does need driver to work, but you don’t need to install it by yourself.
It uses universal USB audio driver, which it has been integrated into Windows, Mac OS or even almost all of the Linux system. As long as you use one of those system, the mic driver is auto installed by system itself. You don’t have to look for the suitable driver to download.

FIFINE MICROPHONE

December 08, 2019

Hi @Ky Malone, you could crate an aggregated device under MIDI Setup, choose USB PnP Audio Device with 1 input and 0 output and the built-in speaker with 0 input and 2 output. Then you should be able to change sample rate and just use this aggregated device as your recording software input, you should be good to go.

Amine Bellakhdar

December 09, 2019

Hello! I was wondering if the FIFINE K669 would work on the Xbox one S, My headset mic does sound very good but the FIFINE would definitely sound better, just wondering thank you!

FIFINE MICROPHONE

December 09, 2019

Hi @Amine Bellakhdar I’m afraid that our USB mics don’t work with Xbox. The only way to use it is to hook up with a capture card and your computer. But basically then you’re going to use the mic with computer instead of your Xbox.

Gopala Krishna

December 23, 2019

Hi,
Please let me know the operating temperature of K669B.

As of now, looking for industrial USB Microphone details below,

• USB interface & Powered
• Frequency Response : 20Hz to 20KHz
• Outout Connection : USB 2.0
• Raspberry Pi interface
Industrial grade

Thank you.

Regards
Gopala
+918008885594

FIFINE MICROPHONE

December 23, 2019

Hi @Gopala Krishna sorry for the late reply. But it seems that our colleague has taken care of your case. If there’s any problem else, just let us know!

ian

December 25, 2019

just got my mic today and it seems pretty nice although whenever i speak it goes up and down in the audio, almost like its trying to block out a background noise or something. do you know how i can fix this? if you need me to elaborate more let me know

Glenn

December 26, 2019

Hi,

My microphone is being used with garage band on a Mac computer and I’m getting tons of feedback. I even get it if I move it the farthest from my computer. What can I do?

Thanks

FIFINE MICROPHONE

December 26, 2019

Hi @ian sorry about the issue, but did you mean the volume level went up and down automatically? If yes, could you set dial at 70%, computer input at 80% and speak range at around 5 inches to record your voice at a decent loudness? If you would like to give us a help on making a one-minute MP3 recording with recording software, like Audacity, you can send the audio file to our Facebook page: https://www.facebook.com/FifineStore or support email: webfifinemicrophone.com And it may be easier for us to figure out what went wrong.

FIFINE MICROPHONE

December 26, 2019

Hi @Glenn sorry about the noise issue. Would you like to tell us what kind of noise was? Background noise, humming or hissing?
But all of the noise above can result from over-boosted volume. You can test the our suggestion from all over again to eliminate the possibility for noise.
First off, grounding issue maybe the culprit of hissing, you could confirm it by using the mic on a laptop without power cable plugged in. Next, USB issue and wire placement could cause humming and hissing, so you could get rid of those two issue by restarting computer and using another USB port. At last, the main one – level control, make sure its dial set at 70%, computer input at 80% and speaking range at around 5 inches. Lowering input gain to reduce the noise being picked up at the very first place, turn down computer level to minimize the noise caused by gain boost. And closer mic distance make your voice come in more engaged and therefore, less background sound is absorbed.

Jesus Peralta

December 27, 2019

Hi I purchased the K669 a while back and accidentally deleted the software off of my computer and now it doesn’t recognize the microphone. I no longer have the papers that came in the package and wanted to know if it’s possible to get the software to download it again?

Filip

December 28, 2019

Way to much noise what levels should i be recording at? like %100 on pc and %50 on mic?

Christopher

December 28, 2019

Microscopic bursts of silence in the middle of syllables making the audio all cut up. How do I fix this?

Taylor Casey

December 30, 2019

Hey can you use this mic on Xbox????

FIFINE MICROPHONE

December 31, 2019

Hi @Taylor Casey no, it doesn’t work with console or controller. If you want a Xbox mic, it’s better to get one with 3.5mm connector instead of USB, so you can get it hooked up with Xbox controller with the adapter.

FIFINE MICROPHONE

December 31, 2019

Hi @Christopher we’re not sure what did you mean Microscopic bursts of silence in the middle of syllables, did you lose microphone sound in the middle of your recording? And what kind of computer and software you use with the mic? We might need these info to get more into the issue you have.

FIFINE MICROPHONE

December 31, 2019

Hi @Filip what kind of noise you hear from the mic? When you set the volume at the level you mentioned, most of the hissing should be eliminated and even some of the background. In order to have better noise-rejection result, you could put the mic closer to your mouth for around 5 inches. It would be trickier to identify the reason if what you hear is mainly humming. Just let us know more details about the noise, we should be able to help fix it.

FIFINE MICROPHONE

December 31, 2019

Hi @Jesus Peralta we’re not sure which software you delete, but if it’s microphone driver, you can have it re-installed by simply restarting computer. Because it’s the universal driver that has been pre-installed into Mac and Windows, even you accidentally uninstall it, it will just get installed automatically as long as your system works fine. And no need to download one.
Could you check if the mic appears under “recording device” and under “Audio, video and game controller” of “device manager”?
You can contact us with the checkup result and the order number on our Facebook page: https://www.facebook.com/FifineStore or support email: webfifinemicrophone.com

simone

December 31, 2019

can this connect to an i-pad? is there an adapter?

FIFINE MICROPHONE

January 01, 2020

Hi @simone the mic works with iPad, but you need to get yourself an adapter for it. It’s better and more guaranteed to purchase one from Apple store, https://www.apple.com/shop/product/MD821AM/A/lightning-to-usb-camera-adapter
But if your iPad is the 2018 Pro model or up version, the adapter you need should be USB type C male to USB type A female one: https://www.apple.com/shop/product/MJ1M2AM/A/usb-c-to-usb-adapter?fnode=91

Lela

January 03, 2020

My microphone is recognized by my Macbook but not through my recording software, Audacity. Why is this occurring? It only shows the built-in mic for the input selections and not the PnP. I needed this mic for a voice acting audition and I’m super stressed about this.

Egot

January 04, 2020

Can you send to Ukraine?

FIFINE MICROPHONE

January 05, 2020

Hi @Lela sorry for the late reply. But the issue can be fixed in a second. We assume that the Audacity isn’t fully exited since your last use with other kind of microphone or Mac internal mic. Therefore you just need to quite the Audacity completely by clicking the “Audacity” on the right side of the “Apple” icon and choosing “Quit Audacity”. Restart your Mac and open Audacity, you should be able to see the option of K669B by then.

FIFINE MICROPHONE

January 05, 2020

Hi @Egot you can place the order on FIFINE AliExpress Store: https://www.aliexpress.com/store/4496094?spm=a2g0o.detail.1000061.1.14b84f37zoSO9U

stephanie

January 06, 2020

K669-K669B setup not working. Windows recognizes the USB PnP and has the correct driver. I can’t seem to get it to work and have restarted the computer. I don’t have a second computer to test it on. The instructions don’t match my WIndows 10/Dell/Core i7 so I don’t have a “recording tab” to access it and the “test your microphone” isn’t bouncing green when I talk into it. The troubleshooter isn’t helping. Do you not have technical support via phone?

FIFINE MICROPHONE

January 08, 2020

Hi @stephanie sorry about the issue, would you like send us a screenshot after you right click the volume icon on the tasktab? Because it’s weird that there’s no recording option you could choose from. Since you have contacted our email, you can enclose the pic in your reply. And because it may involve some pics and video demo, it could be better that we communicate through email or messenger.

Tucker

January 10, 2020

My computer won’t recognize my microphone

FIFINE MICROPHONE

January 12, 2020

Hi @Tucker the K669B just didn’t work out of the box, or it stopped working recently? What computer did you use Windows or Mac? Have you checked the sound setting to see if the USB mic is recognized?
You can message us on our Facebook page: https://www.facebook.com/FifineStore or support email: webfifinemicrophone.com with info and order number. So that we would have a more responsive and constant reply. And don’t worry, we will get this issue fixed.

James

January 13, 2020

My microphone has a lot of echo on it for some reason. I look at other people’s reviews and they sound really clean, but when I talk there is a lot of background noise and my voice echos. Is there anything else I am missing in order for it to sound clean?

FIFINE MICROPHONE

January 14, 2020

Hi @James sorry about the issue, did you enable the monitoring feature on your computer? I mean the feature that PC playthrough the microphone input when you speak. That’s the biggest possibility resulting in the echo.
As for the background noise, you mean the actual noise, like the sound from computer, keyboard striking, mouse clicking? Not the hissing, buzzing or humming noise?
You can message us on our Facebook page: https://www.facebook.com/FifineStore or support email: webfifinemicrophone.com with the detailed info and order number. So that we would have a more responsive and constant reply.

Rory Calhoun Jr

January 14, 2020

What is the size of the microphone K669B

FIFINE MICROPHONE

January 15, 2020

Hi @Rory Calhoun Jr the diameter of the mesh top is around 45mm while the height of body (without stand) is around 120mm

Jan

January 18, 2020

Can you please provide a frequency response curve for this microphone? Thank you.

FIFINE MICROPHONE

January 19, 2020

Hi @Jan just sent you the email with the frequency response curve included.

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