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K669B FAQs

05 Jul, 2019

K669B FAQs

Q: 1.the microphone is not recognized; 2.it is recognized but still no sound heard; 3.no sound on my Mac; 4.after upgraded from to Win10, the microphone doesn't work?

A: You can find step-by-step tutorial videos for above question on K668 problem-solving playlist: http://bit.ly/K669669Bproblemsolving 

 

Q: How to use multiple K669/K669B microphones on one computer?

A: Yes if you want to have a try, check out the link below. Basically, for Windows users, you just need to download an app called voice meter banana. If you use Mac, just create an aggregated device by using MIDI Audio setup.
Post: Using Multiple Microphones On One Computer

 

Q: Microphone doesn't work with my Skype!

A: 1.Follow the playlist: http://bit.ly/K669669Bproblemsolving to check if K669/K669B is working properly. 

2.For Windows user, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

3.Update Skype to latest version or re-install the latest Skype.

Leave a comment
48 comments

Kolbi Mclean

July 07, 2019

There is a humming/buzzing coming from the microphone and it is very bad but I can’t find a way to fix it I have tried uninstalling drivers multiple times but nothing is working

Jake Hampton

July 09, 2019

I would like to +1 to Kolbi’s comment. Get told my mic is too sensitive and has a white noise with every keystroke it picks up. Have tried adjusting basic things through microphone properties and have also reinstalled drivers, to no avail.

FIFINE MICROPHONE

July 11, 2019

@Kolbi Mclean hi there, sorry for catching sight of your comment late. Driver issue doesn’t always lead to the noise. And since you had tried so, we can eliminate that possibility.
Buzzing is most likely related to high volume setting and interference. And the mic dial controls the gain which is the crucial setting. Try to set it below 50% and computer input at around 70%, see if it does any good to the sound quality. As for the interference, testing the mic with another laptop/PC in another house or room is the fastest and more straight forward method.

FIFINE MICROPHONE

July 11, 2019

@Jake Hampton hi there, I think your situation is a bit different from Kolbi’s. I see your main concern is the sensitivity. But that’s also what a condenser mic is so good at. There’s not much point to talk about this character when you had bought it. Let’s go straight to the solution.
The volume dial control the gain, which mean if it’s turned up at the very first place, more background noise will be absorbed as well, no matter how you adjust later on. So keep the dial at around 40%-50% and continue adjust the computer input. Next, put the mic closer to you, around 3 inches and place it slightly off-axis. Then it will pick up more from you and less from the background and the off direction can also help reduce plosive. An arm stand will give you the ease of setting the sweet angle.
Furthermore, use the noise gate feature on Discord or OBS and download a Reaper plug-in will help the background sound rejection.

Joe Mitchell

July 16, 2019

We just used the K669B for the first time and both my wife and I sounded very metalic. What causes this and what do we need to do to fix it.

Thank you,

FIFINE MICROPHONE

July 17, 2019

@Joe Mitchell hi there, may I know what computer you use, Windows or Mac? What you use the mic for, recording or video call? And software you use, Audacity, Skpye?
The metallic sound is referring to the tone or properties setting. If it’s not recording related application, it has nothing to do with the tone, so-called EQ setting, and the problem mostly goes down to the input properties setting.
First off, turn down dial to 40%-50% (which controls the mic gain) to avoid distortion, computer input/output at around 70%, then continue on the output’s properties to turn off all the enhancement (sound effect). At last, check if there’s any effect, such as auto-adjustment or push to talk feature being enable by default.

shushu

July 21, 2019

driver

FIFINE MICROPHONE

July 21, 2019

@shushu hi there, the microphone uses universal USB audio driver, which it has been integrated into Windows, Mac OS or even almost all of the Linux system. As long as you use one of those system, the mic driver is auto installed by system itself. You don’t have to look for the suitable driver to download.
But if there’s any unknown or unrecognized driver issue, that could be the problem of the USB connector or as simple as computer glitch. If you would like to tell us more detail about the issue, we could give help fix it quickly.
Just let us know did the mic work before, what computer you use and what computer popped up when you plug the mic in.

Ivan Sanchez

July 25, 2019

I bought this microphone about a month ago and everything util this day had been great. I used it on my ps4 and today there was this strange problem which makes it so that the microphone isn’t recognized. I also tried it on my laptop to see if it was the console’s usb ports that were the problem and well it also didn’t detect it.

Mark Jones

July 27, 2019

Just got the K669-K669B. Used it once in a conf call….worked great.

FIFINE MICROPHONE

July 28, 2019

@Ivan Sanchez hi there, it’s quite weird, but such issue did happen before. It may be the different devices system causing the glitch of the mic driver. It’s not likely to do the driver checkup on PS4, so could you go to device manger of your laptop and see if you can find the USB driver or unknown device?
If the driver still shows up, you just need to right click to update and then re-install the driver. The video below is for your reference, the update and reinstallation part is from 1:52 to 3:08.
https://www.youtube.com/watch?v=CH8cnP97VuU

FIFINE MICROPHONE

July 28, 2019

@Mark Jones thanks for your kind words! It’s more than happy to know the mic works well for you! It means a lot for us to receive such message.

Pablo Diaz-Granado

August 09, 2019

The mic had been working great for a while but now it seems to hardly pick up any noises, my friends say they can hardly hear me when I use the mic. I have the mic at full volume and still doesn’t seem to loud enough for people to hear me. I mainly use discord, however i tested the mic on several platforms and it seemed hardly anything was being picked up.

FIFINE MICROPHONE

August 09, 2019

Hi @Pablo Diaz-Granado it sounds like a volume dial issue. But without further info, we could not be 100% sure of that. Would you like to help us do a few more tests to confirm what goes wrong?
Did you find that you can press down the dial a bit, and when you do that, the volume comes back normal? If not, could you right click speaker icon, which is on the right corner of computer, go to “recording devices” and speak to the mic to see how tall the level meter moves up? And we got that the volume was suddenly somewhat lowered down, no setting should be manually-changed. But it’s still better to check the input/output levels are both set at 70% before you speak.
Just get back to us with your test result, so we can better tell where we can start to fix.

Nikita Gudkov

August 11, 2019

Hello,I have a problem with the microphone.I used the microphone for 3 months,everything was without problems,but now the microphone is not determined and the driver does not want to be installed and error 43 appears (windows 7)

Nikita Gudkov

August 11, 2019

I’m Russian

FIFINE MICROPHONE

August 11, 2019

Hi @Nikita Gudkov since it’s the case of suddenly going defective, it’s quite likely to be the system glitch.
The solution is rather simple, you just need to reinstall the driver for a few times on two different Windows computers. If you want more direct verdict, you can go for reinstallation for one time, and then test the mic on a Apple computer. Macbook or iMac uses close system, which is less likely to suffer from USB error or system glitch, so you can test out whether the mic is defective by checking the input setting.
As for the driver reinstallation, you can follow the video below, the exact step is from 1:54 to 3:10

Ed DiPonzio

August 14, 2019

Hi

We have the standup microphone, it’s great ! The new Apple MacBook Air’s do not have a USB input for us to use the microphone as previous models did. What adapter do we need to purchase.

Thank you
Ed DiPonzio
585.370.3940

Michael Morrison

August 14, 2019

The instructions for the microphone tell me to wat operation video at http://bit.ly/fifinemicrophone-k669b. Typed this in carefully three times and never got to any video.

FIFINE MICROPHONE

August 14, 2019

Hi, @Michael Morrison sorry about the issue, because we made some change on the product page, so the tutorial videos have gone. What kind of product support you may need for, we’re here to help.

FIFINE MICROPHONE

August 14, 2019

Hi, @Ed DiPonzio yes, Macbook has abandoned the USB type A from 2018, but you can simply use an adapter to make the mic work perfectly fine with your Macbook AIR. And with such adapter, you can even connect the mic with new iPad.
You can get one like this: https://amzn.to/2lhmUqT and the video below shows how the mic works on Macbook Pro and iPad Pro that use USB type C as your Macbook AIR does.
Video: https://www.youtube.com/watch?v=LR5w7q_Uzeg

Oussama

August 19, 2019

hey guys i just bought ur mic when i plugged in my pc crashes and shows BSOD blue screen please help me

FIFINE MICROPHONE

August 19, 2019

Hi @Oussama I completely understand that you may be thinking that it’s the product causing the issue, and the following wording would be our defense. But the driver of this mic is an universal one that all Windows computers use and the size is a few megabytes, so we think it should not cause the system crashing down.
And sorry that we’re not computer expert, if you still cant open your computer after rebooting it, you had better to look for the computer after-sales. If you can restart your PC, then no worry on plugging the mic in again, it won’t cause any system problem. Or if you still hesitate, you can hook up the mic right after you start computer and before opening any software. Then before the CPU engagement increase, you have install the microphone driver successfully.

Brandy

September 09, 2019

I bought this microphone for my daughter – she has a chrome book – is it compatible? I can only find directions for Mac and Windows.

Drew

September 09, 2019

My computer says the device I plugged in is USB device not recognized. I tried re plugging it back in and it still says it. Do I need to return it or turn it in to get fixed?

FIFINE MICROPHONE

September 09, 2019

Hi @Brandy Chromebook system is based on Linux. And almost all the Linux systems have the USB PnP Driver, so the mic should be plug and play on your laptop as well. That’s also why we don’t list Chrome OS or Linux on the manual, it’s unlike Windows or Mac that every one of them has pre-installed the driver.
But I think your problem is just not having sound while you’re recording/using? Then it’s just the output config issue. As long as you find the mic appear on the sound setting of your Chromebook, it should work just fine.
But I’m still not quite sure what problem you’re experiencing. Just let us know more info about your use.

FIFINE MICROPHONE

September 10, 2019

Hi @Drew it could be as simple as system glitch, which occurs on Windows system quite often. The easiest way to test out whether it’s a glitch is to use the mic on an Apple computer, which is less likely to have system issue.
If there’s no Macbook or iMac, is there a chance that you can use on another Windows computer or a PS4? If another Windows PC is available, just try for a few times to update and reinstall the mic driver on both computer. If there’s only PS4, then just do those two two procedures on one computer and plug the mic input PS4 every time after the update and reinstallation.
Since we can’t confirm whether it’s system or mic problem. So we assume it to the the system one, which is easier to solve. The driver update and re-installation is to trigger the properly installation of the mic. You can check out the video below (from 1:56 to 3:13) for the whole tutorial process.

Deborah J Jones

September 20, 2019

My mic (Brand new never been used) wont play through my computer into my headphones. My computer recognizes the mic and shows it is working. My headphones work when listening to youtube videos they come through loud and clear, but I cannot speak into my mic and hear it in my headphones. I blow into my mic and cannot hear that either. I am in the middle of a big recording job and this is freaking me out! I have watched your video and did everything you said, but no help. I plug the mic into another computer and it does the same thing. Thank you Deb Jones

FIFINE MICROPHONE

September 21, 2019

Hi @Deborah J Jones we hope your last recording job worked out fine and the mic didn’t cause any bad result. Um but actually I’m not quite sure what’s the situation. Because read from the first part of your comment, I think that it’s just the computer monitoring feature hasn’t been enable. But then it seems like you can heard your voice before, but it suddenly didn’t work.
If you haven’t ever actually heard yourself during recording, then you can simply (you use Windows PC don’t you?) right click speak icon-“recording devices”-right click “USB PNP Audio Device”-“Properties”-“Listen”-Check the checkbox “Listen to this device”. You should be able to monitor sound then.

Enzo Exel

September 28, 2019

My fifine k669b doesnt get recognized by windows 10 after 1 month I already tried all instrucions from your youtube video, it does show as unknow usb device in the device manager but nothing changed with your instructions i tried 2 other laptops and I tried ubuntu on my pc too but nothing worked.

FIFINE MICROPHONE

September 29, 2019

Hi there @Enzo Exel sorry about the issue. It could the driver glitch. The update and re-installation may not get it fixed sometime. You can try with the method to clean up the USB audio registry. The tutorial is below.
1.Download the app
https://drive.google.com/file/d/15NoDgdK-S7LKOG-7pjtJWPcXXbH9ogmu/view?usp=sharing
2.Plug the K669B into your computer, uninstall the “Unknown USB Device” under the Device Manager, then unplug the microphone.
3.Stay on the Device Manager, double click the ‘’Clean Usb Audio Registry’’ application to run. Select “Clean” in the application, it will clean the USB Audio Registry.
4.Finally, restart your computer and replug the mic to another USB port.

Daniil

October 01, 2019

After some time, the microphone stopped installing on the computer and soon a 3-usb pnp audio device was installed. How can I fix this?

FIFINE MICROPHONE

October 01, 2019

Hi @Daniil because there’re other USB device plugged in, so the mic driver appears starting with a “3”. But that number doesn’t matter. Since you have seen this USB PnP Audio Device, your K669B is able to work.

Lucas

October 16, 2019

Hey. I was wondering if you can plug in a 3.5 mm audio cable into the mic? would be really useful. thanks!

FIFINE MICROPHONE

October 18, 2019

Hi @Lucas this K669B doesn’t have such monitoring feature, but you could take a look at the K670/670B instead, which provides even true live monitoring.
https://fifinemicrophone.com/collections/microphones/products/usb-microphone-for-mac-and-windows-k670

Eli Lucero

October 18, 2019

I followed every thing that the video said to do but it still says unknown USB device.

Steven Allen Schwartz

October 20, 2019

Can you please provide a frequency response curve for this microphone? Thank you.

FIFINE MICROPHONE

October 21, 2019

Hi @Eli Lucero sorry about the issue. If it keeps popping up the unknown device, It’s still likely to be driver glitch. The update and re-installation may not get it fixed completely sometime. You can try with the method to clean up the USB audio registry. The tutorial is below.
1.Download the app
https://drive.google.com/file/d/15NoDgdK-S7LKOG-7pjtJWPcXXbH9ogmu/view?usp=sharing
2.Plug the K669B into your computer, uninstall the “Unknown USB Device” under the Device Manager, then unplug the microphone.
3.Stay on the Device Manager, double click the ‘’Clean Usb Audio Registry’’ and elect “Clean”.
4.Finally, restart your computer and plug the mic to another USB port.

FIFINE MICROPHONE

October 21, 2019

Hi @Steven Allen Schwartz you can click the blue button on the right side to message us on Facebook so that there’s a way we can send you the file.

jesse

November 01, 2019

how do I connect multiple microphones on my ipad? I’ve bought two of the K668’s and I have a plug that allows for multiple USB connections but I only get a signal from one microphone.

FIFINE MICROPHONE

November 02, 2019

Hi @jesse first off, it would be the power issue. One K669B takes around 5V power from your iPad lightning or type C jack while the jack has only 5V power to supply. The other mustn’t get enough power. You can fix this by using a powered USB hub, then each mic will get proper supply.
Next, it seems even the latest iPad OS system doesn’t show you the audio config. under its setting, but only when you’re using app. The best suited app for recording two mic is Garageband. And below is the tutorial video for reference, starting from 6:00: https://www.youtube.com/watch?v=QP19EiPHkek&t=287s

Ryan

November 10, 2019

Hello, what is the mA power requirement of the K669B while in use? 300 mA? 400 mA? I know it’s 5V, but I cannot find the mA figure anywhere. Thanks

FIFINE MICROPHONE

November 11, 2019

Hi, @Ryan the requirement for USB power output is 5V 40mA.

Peter Mu

November 20, 2019

This mic produces a baseline noise level. I tested the audio at 25, 50, 75, and 100% volume and the noise increase. It does not produce better audio than the built-in mic on my Macbook Pro. I think this one is going back to Amazon.

FIFINE MICROPHONE

November 20, 2019

Hi @Peter Mu sorry about the issue. Since you have decided to returned it, I think all of our explanation would sound like a defense. That’s being said, we still hope to fix it before you actually return it.
We cant say for sure it’s not the product issue. But if you listen to the playback, there could be extra noise from the conversion added to the audio file. It will be better to check out only the input, like recording in a software and do a closer look to see if the waveform smooth when you speak and you are silent. Or you can simply set the dial at 60% and Mac input at 80% and speaking distance at 5 inches, and record a file to send us to do the analysis. Lol, but yes, it sounds more annoying to simply return it.
We still terribly sorry for the inconvenience of either way they may cause.

Frank Toyne

November 24, 2019

I’ve been using this microphone for a little over a week with great results, but I tried recording something today and spontaneously the mic isn’t working properly. It seems to be fixed to a specific volume that makes me sound distant and muffled and I have tried various volume settings with the dial on the mic and my computer’s settings but it sounds exactly the same no matter what.

Frank Toyne

November 24, 2019

Oops, I think I figured out the problem I was having: I was recording with Audacity and it seems that if I plug the mic in BEFORE I open Audacity, that causes the problem. If I open Audacity and THEN plug in the mic it works perfectly. I don’t know why it works that way but I hope this helps anyone having the same problem.

FIFINE MICROPHONE

November 25, 2019

Hi @Frank Toyne sorry for not catching sight of your comment in time. But just glad to know that you have worked it out. I think you use an Apple computer? When the app is not really closed from the dock, it could lead to the problem you have.
But thank you very much for sharing this info! Surely it will helps us with the faster troubleshooting if any customers run into the similar issue.

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