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K670 FAQs

05 Jul, 2019

K670 FAQs

Q: What to do if I hear no sound through the headphone jack of K670 microphone?

A: So you just need to make sure the output setting of computer is select as USB Audio Device/MIC-TEST and the volume is not muted. Then you will hear the sound from the headphone jack of the mic.

 

Q: No sound on my Mac!

A: 1.Check whether the icon of the “USB PnP Audio Device"/"MIC-TEST" appears or not.

(“System Preferences”→“Sound”→“Input”)

2.If yes, then you’re good to go. But you can’t hear any playback of the mic before you click open an audio software (like QuickTime Player) on Mac OS.

 

Q: After upgraded to Windows 10, the microphone doesn't work!

A: If “USB PnP Audio Device”/"MIC-TEST" under “Recording Device” appears but the level meter doesn’t move when speaking, simply go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone as well as the other apps below, especially the "Voice Recorder". At lasts restart computer.

 

Q: Microphone doesn't work with my Skype!

A: 1.Check if it's problem of the mic or Skype. Get to sound setting to see if the “USB PnP Audio Device”/"MIC-TEST" is listed as the default input. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If driver is there and the level meter moves when speaking to mic, it will be the bug of Skype. The easiest way is to update Skype to latest version or re-install the latest Skype.

3.For Windows user, before the update or re-installation, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

Leave a comment
94 comments

FIFINE MICROPHONE

January 19, 2020

Hi @변정현 sorry for the late reply. You can just plug the headphone or speaker into computer headphone out and choose computer built-in speaker as default. You will be able hear only computer sound then.

Tony Polito

January 22, 2020

You should make all your User’s Guides available at this website for download in PDF format. Most manufacturers do that these days. Thank you.

FIFINE MICROPHONE

January 24, 2020

Hi @Tony Polito sorry about the issue. Because we think it’s better for people to contact our after-sales support directly instead of spending time finding what they need. But yes, we would try to upload our user guide for download soon. And if you have any problem or inquiry about FIFINE microphone, free feel to leave another comment!

Vladislav

January 28, 2020

Hello. K670 spontaneously shuts down for 2 seconds.
I want to send your video and photo problems, how to do it?

FIFINE MICROPHONE

January 28, 2020

Hi Vladislav you can send the video file with order number to our support email: webfifinemicrophone.com so that we can check out what could go wrong.

michael judd

February 01, 2020

I can’t find the spec anywhere for the self noise rating of the K670 anywhere on the website

FIFINE MICROPHONE

February 01, 2020

Hi @michael judd the self noise (equivalent noise level) is 66dB-A and the signal to noise ratio is 66dB

Luis Saenz

February 03, 2020

Did the issue that Barbara Drady had, get resolved?

I have the same issue where I have to be pressing on the volume button for the mic to pick up the sound.

FIFINE MICROPHONE

February 05, 2020

Hi Luis Saenz, sorry about the issue. Coud you message us at webfifinemicrophone.com with the order number? Is it possible could you include the video to demo the issue? We will help get it fixed.

Dominik

February 10, 2020

Hello, i was using your microphone for 2 months, more precisely model T669 and this microphone was perfect for me but 2 days ago has stopped conecting with my computer, i was trying other cables and other devices but Its still doesnt’t detecting the microphone, could you help me with this?

FIFINE MICROPHONE

February 11, 2020

Hi @Dominik sorry about the issue, since you have contacted our support email, our after-sales staff should take care of your case. Hope it will be fixed soon!

Muriel Henrique Damas

February 16, 2020

Hello, I want to buy it, but because of the doubts in what is happening in the world, do you advise about the virus outbreak, CORONAVIRUS, is it safe to make the purchase for delivery in my country (Brazil)? or advise to expect full control of it?

FIFINE MICROPHONE

February 17, 2020

Hi Muriel Henrique Damas. Sorry about the issue, since you have contacted our support email, our after-sales staff should take care of your case. Hope it will be fixed soon!

Jamie

February 28, 2020

How do I turn off the blue light? It stays on even when the computer is asleep.

FIFINE MICROPHONE

February 29, 2020

Hi there, Jamie.
Do you use Win 10? There’s option called “change what the power buttons do” on the left side after you click “additional power setting”. Then, you will see the option marked with blue color and called “change settings that are currently unavailable”, click it. At last, uncheck the option called “turn on fast startup.”

Steve Price

February 29, 2020

Morning,
My spouse bought a K670 and both of our Win 10 computers won’t recognize it. The windows error is “unrecognized usb device”.
What do we do now?
Steve

FIFINE MICROPHONE

March 01, 2020

Hi there Steve Price.
Here are the two kinds of methods helping fix it up.
1.Download the ‘’Clean Usb Audio Registry’’ application through the link:
https://drive.google.com/file/d/15NoDgdK-S7LKOG-7pjtJWPcXXbH9ogmu/view?usp=sharing
A.Plug the K669B into your computer, uninstall the “Unknown USB Device” under the Device Manager, then unplug the microphone.
B.Stay on the Device Manager, double click the ‘’Clean Usb Audio Registry’’ application to run. Select “Clean” in the application, it will clean the USB Audio Registry.
C.Finally, restart your computer and replug the mic to another USB port.
2.Update the mic driver and uninstall it.Then restart your computer and plug the mic into another usb port without using a USB hub.  If it still doesn’t work, pls contact us again.

Achilles Peralta III

March 03, 2020

Mic is recognized by audacity but won’t record audio from it. It works with my voice memos app that comes with every mac but it wont record on audacity. Any fixes?

FIFINE MICROPHONE

March 04, 2020

Hi there Achilles Peralta III.
You need to exit the Audacity completely in the dock of the Macbook, then open the Audacity app again. And you can choose the K670 as the default input microphone.
If it doesn’t help, plz contact us with the order number via email.

Steve Henck

March 09, 2020

I just installed the K670 and plugged it into my Apple Monitor which is connected to my Mac. Unfortunately, when I am plugged into the monitor, people can hear me but my speaker on the monitor does not work; therefore, I cannot hear anyone. Is there a simple fix for this?

FIFINE MICROPHONE

March 09, 2020

Hi there Steve Henck.
Sorry about the issue, since you have contacted our support email, our after-sales staff should take care of your case. Hope it will be fixed soon!

James

March 18, 2020

One day when I plugged my headphones into the mic, all I heard was static . It’s still like that now. I haven’t been able to fix it.

FIFINE MICROPHONE

March 18, 2020

Hi there James.
Here are three suggestions for your case.
1. Adjust the volume knob around 60% and the input volume around 80%. Then you can test on a laptop without power cord plugged in or just do the test in another house.
2. Try to use a different output device, if it’s headphone before, then try using an external speaker to test out.
3. Plz plug the headphone into the 3.5mm usb port of the computer to check whether it is the less static sound.
If it doesn’t change anything, plz contact us with the order number via email web@fifinemicrophone.com Our customer support will help solve the problem.

Effie Dilworth

March 19, 2020

Can I connect the K670 to my iPhone5? to my TASCAM DR-07 portable recorder? If so, what connectors do I need? Thank you.

Satej Nair

March 20, 2020

I have been trying to setup this from weeks.
I have setup the exact 48000/16bit in audacity, and in computer audio.
But still it sounds like bassy, mushy… I dont like the audio quality even a bit.
I reset my computer but even that doesnt seem to fix that issue.
I use it in 3.0usb port.
Keep close to mouth .
nothing works.

FIFINE MICROPHONE

March 21, 2020

Hi Effie Dilworth.
We can confirm that Iphone5 will work with the mic by using Apple Lightning to USB camera Adapter.
As for the TASCAM DR-07 portable recorder, we need to do some trick.
1. Plug the USB into the power bank for charging.
2. Use the 3.5mm Male to Male Audio Cable to connect the recorder and the microphone.

FIFINE MICROPHONE

March 21, 2020

Hi Satej Nair.
First off, we wanna confirm whether it has the bassy or mushy sound since the very beginning. Or it just appeared lately.
But no matter how, you could still hear less noise by adjusting the volume knob around 80%, computer output around 90%, and speaking range to around 5 inches.
If it still doesn’t work, plz shoot the video when you are speaking into the microphone capsule and contact us with the order number and the video via the email web@fifinemicrophone.com

Kevin C.

March 23, 2020

Hi!
I recently purchased this microphone on Amazon—about a week ago—and have started to have issues, starting today. The microphone will not work at all unless I hold down the volume knob (though it is not a button), and I am no longer getting any mic feedback. I thought I would try to resolve this issue directly first, given how recently I bought the microphone and because I saw a mention of a warranty in the packaging. Thanks!

Sebastian Jozwiak

March 24, 2020

I have Fifine 058, and wonder what is the echo effect on it. Why someone would ever use it?

FIFINE MICROPHONE

March 24, 2020

Hi there Kevin C.
Sorry about the issue, since you have contacted our support email, our after-sales staff should take care of your case. Hope it will be fixed soon!

FIFINE MICROPHONE

March 24, 2020

Hi Sebastian Jozwiak.
The singer and recorder will usually use the echo effect, cuz it feels like that you are singing in the spacious place. If example is necessary, it is just like the difference between the mountain and the house.
However, we dont recommend to use echo when playing games or chatting, cuz it is kind of weird.

Gary Cathcart

March 26, 2020

I setup my mic and all seems to work fine except that the volume knob seems to be broken. If I turn it to full volume it works but, any adjustment below full gives no sound unless I put a small amount of pressure on the knob with my finger. So to make it work I need to keep my finger on the volume knob all the time.

FIFINE MICROPHONE

March 27, 2020

Hi Gary Cathcart.
Sorry about the issue. Would you mind using your phone to record an video to show us what K670 was doing wrong? And you can send the video file with your order number to web@fifinemicrophone.com We will help fix it quickly.

Paul White

March 28, 2020

I have done all of the above and the mic will not work with Zoom or ppt, Snaggit, etc. It’s brand new and I’ve tried everything, including privacy settings.

isaac pappas

March 29, 2020

I purchased the k670 microphone through amazon.com.

I received a defective plastic collar clip that connects the microphone to the metal stand. The plastic collar is not threaded and can not be attached to the metal stand.

Do you have a replacement for the plastic collar for me?

Thanks

Filip

March 29, 2020

I am asking you to help me, i recently bought your mic and it worked great until today when i tried to plug it in my PC to talk on discord but it wont work.I tried to record my voice on audacity and it works but it doesent work with skype discord or anything else. I reinstalled drivers and checked for updates but there are not. Some times it works some times not.
Thank you.

FIFINE MICROPHONE

March 30, 2020

Hi isaac pappas.
Plz contact the web@fifinemicrophone.com with the order number.
We will resend the new plastic collar after we confirm it.

FIFINE MICROPHONE

March 30, 2020

Hi Paul White.
Plz check whether there is the USB PNP Audio Device, check whether level meter moves when speaking into the microphone capsule.
What is your output device? And does it connect with computer or K670?

FIFINE MICROPHONE

March 30, 2020

Hi Filip,
Since you can use it on Audicity, it seems that it is the problem of discord or skype.
Have you ever changed the output device? If yes, plz check whether you choose the right device.
Btw, you can try to plug into another USB port. Cuz the poor contact will also cause this situation.

isaac papppas

March 30, 2020

hello, i purchase a k670 microphone from Amazon.

it came with a defective attachment. the plastic pivoting holder is received is not mountable to the metal stand because the pivoting holder is not threaded.

please help me with a replacement pivoting holder for the microphone.

thanks,

Eric

March 30, 2020

Can I use my K670 with my 10.5-inch iPad Air? What adapter would I need? Thanks

FIFINE MICROPHONE

March 30, 2020

Hi isaac papppas.
Sorry about the issue, since you have contacted our support email, our after-sales staff should take care of your case. Hope it will be fixed soon!

FIFINE MICROPHONE

March 31, 2020

Hi Eric.
The answer is yes. The Apple Lightning to USB adapter is needed if you wanna use K670 with the Ipad air.
Link: https://www.amazon.com/Apple-Lightning-USB-Camera-Adapter/dp/B014VGHG0U/ref=sr_1_1?keywords=lightning+to+USB+adapter&qid=1585623598&sr=8-1

Ken Russell

April 01, 2020

I would like to use this microphone for On-line music lessons.
I am using Zoom on a Ubuntu Linux Laptop.
Do you know if it is Linux compatible ?

Sarah C.

April 01, 2020

When I originally got my K670 I was able to record just fine on my Mac and it’s a 2014 Macbook air, and now if I try to change my settings on my computer from input (built-in) to Output I’m not seeing (Mic Test) what should I do?

FIFINE MICROPHONE

April 02, 2020

Hi Ken Russell.
Yes, it work natively with linux out of box.

Paul

April 02, 2020

Hi,
I have had my K670 for about 3 weeks and the volume has stopped working. It used to send no sound when the volume knob was turned completely to the left. Now, sound is emitted regardless. Is there any way to fix this? I considered opening it to take a look inside, but I don’t seem to have a tool small enough for those screws and I am also considering sending it back.
Any thoughts?

Don

April 02, 2020

Microphone works. But I can’t hear any sounds from my computer speakers? I have Windows 10 with all the updates. I also have a blue tooth speaker connected, but nothing works. The only speakers that work are the stand alone external speakers plugged into the miro phone. I would like the output to work on my bluetooth speaker? Is there an update in the works for internal speakers output? Thanks Don

FIFINE MICROPHONE

April 03, 2020

Hi Don.
It seems that you have chosen the wrong output device.
Plz click into the playback device and choose the bluetooth speaker as the output device

FIFINE MICROPHONE

April 03, 2020

Hi there Paul.
Would you mind using your phone to shoot the video?
First off, turn the volume knob to zero. Secondly, right click the speaker icon at the right corner of the computer, choose the “Recording Device”, talk into the microphone capsule and check whether the level meter moves.
Then send it to the web@fifinemicrophone.com with the order number, our colleague will help fix it up.

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