FIFINE D6 Performance Support: Troubleshooting & Solutions

Maximize your FIFINE AmpliGame D6 experience with these performance optimization tips. Over 90% of operational quirks can be resolved in under 5 minutes using these verified methods:

1⃣Restoring Device Connectivity

A. Device Detection

If the D6 isn't immediately recognized or it shows "Device Not Connected".

 Solutions: 

🟢Replace the USB Cable: Use a certified USB data cable (charge-only cables will not work).

🟢Check USB Port: Plug directly into a USB 3.0 port, use ports on the back of your computer for stable power delivery. Avoid USB hubs, docking stations, or front-panel ports (on desktops).

🟢Restart Your Computer to resolve driver conflicts.

B. Grayed-Out Controls / Unable to Add Plugins

All buttons/plugins appear disabled in the software.

 Solutions: 

🟢Update Firmware: Open the D6 software → Go to the Device tab → Click Update Firmware.

🟢Reinstall Software:

Uninstall the D6 software. Download the latest version from the official links:

Windows: https://fifine.key123.vip/win

macOS: https://fifine.key123.vip/mac

🟢Reset Software Settings:

Navigate to General → Click Reset All Devices; Go to Device → Reset all settings.

C. Stabilizing Software Performance

Device/software freezes after several minutes of use.

 Solutions: 

🟢Check for Plugin Conflicts: Temporarily remove third-party plugins (some may cause instability). Then reinstall plugins one-by-one to identify the culprit.

2⃣Buttons Not Responding

Physical buttons do not trigger actions.

 Solutions: 

🟢Check Connection Status: Ensure the D6 software shows "Device Connected."

🟢Run Software as Administrator: Right-click the D6 software icon → Run as Administrator(Some games/apps block hotkey permissions without admin rights).

3⃣Plugin/Interface Display

Plugin or icon panels appear blank/black.

 Solutions: 

🟢Reinstall Software (as detailed in Section 1B).

🟢Change Software Language to English: Non-English languages may cause display errors.

Go to General → Language → Select English.

🟢Check for Updates:

Navigate to General → Check for Updates.

Still need assistance? Our support team at web@fifine.cc resolves 99% of D6 queries within 48 hours. 

> Contact: web@fifine.cc (Include order# for faster service)

> Explore advanced features: https://fifinemicrophone.com/products/fifine-ampligame-d6