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FAQs

1. Order Information

Shipping times

All orders are processed the same day, you will receive a confirmation once your order is placed and another confirmation once your order is shipped. Shipping usually takes 3-7 business days within the mainland of the US and 12-21 business days internationally.

"Where is my tracking number?"

You can click open the email sent by FIFINE MICROPHONE to check out the delivery status.

"What if I want to cancel the order after payment?"

Contact us immediately but we cannot guarantee we can cancel your order in time. If you have an issue with your order, please contact us (the contact info can be found in the Contact Us page).

2. Return Policy

 "What is your return policy?"

FIFINE MICROPHONE offers Free Returns within 30 days. If you are not completely satisfied with your purchase and wish to return a product, then please contact our email. We will gladly give you the refund

"How do I request a return?"

Below are the procedures to return a product

1. Send us an email with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense.).

2. We will email you back instructions for returning and a return number.

3. Ship your unused product, in its original packaging, to the address identified in our email.

"Return Terms"

  • Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
  • Any product shipped to us without a return authorization will be returned to the customer at his or her expense.
  • Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.
  • You are responsible for shipping the products back to us. We recommend using a trackable shipping method.

"After I have returned a product, when will I see the refund in my account?"

After receiving and examining your returned product(s), your refund will appear in your account within 5 to 7 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.

"For product FAQs, please turn to the technical support page."

 

 

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