Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
Wombo-combo Performance
With All the Swaggers, still A Spot-on Gaming Mic
AmpliGame AM6 is FIFINE’s attempt to go full on the gaming microphone field with a much more spot-on feature of game & chat balance. However, it’s more toward the PC gaming side, especially for keyboard and mouse players.
Since the chat mix isn’t available when used with consoles, the redeeming feature of noise canceling makes up for the downside of a condenser mic - too sensitive. You can still up the audio game of your Play Station because of the USB connection, but for the same reason, you won’t be able to get it to work on Xbox directly.
Balance Game & Chat at Your Fingertips
How loud for Discord or PC in-game chat versus the game sound? No need to set it in stone before starting, or pull off the special trick to bring up the setting windows and make adjustments. It’s always handier with dials or knobs to get your buddies to sound clearer in Discord or whatever video call app, or vice versa to have a more immersive experience by making the game sound louder.
Let’s say you’re the last one alive in a competitive game, and your friends are already having a side conversation, while you’re still trying to get full concentration to win the game. It can also go the other way around when you’re playing a casual game and you want the party chat over the game sound.
No need to bother with any tricky or complicated software or alt-tab during intensive gaming to make volume adjustments. Dialing up or down is the most straightforward method when not a single bit of distraction should happen. You can blindly turn the dial more towards chat.
What if the levels of game sound & voice chat mix have been set to balance, but you just don’t hear the mixed audio quite clearly or too loud to be comfortable? Then the master output control comes as a life-saver to bring both volumes up or down without messing up the set ratio.
Pull All Guns out of Your Bag
There must be a 3.5mm output jack to access the chat mix, but you can get more out of this on-body port. Not every pair of game headsets is equipped with side-tone as standard. If you’re finding yourself in need of hearing your own voice in the game, but your closed-back headset has unexpectedly good passive noise rejection, there’s no necessity to replace the old headset with the new one that may have only one new feature. Instead, try taking it into another league with the AM6!
Since the mic sound will be fed into a PC by USB and into your headset through the output port, as long as you plug the headset in place and make sure it’s the default output and umute the monitoring level (detailed steps can be found in the Q&A session below), you can hear yourself without noticeable delay.
Nothing crazy about the lighting controlled by the button underneath the mic, compared to the one with software control, 4 different RGB styles and 6 color schemes in single RGB mode provide enough fun for you to play with in the loading time.
The handy feature for game chat keeps on coming. Mute your mic silently and swiftly with the touch-sensitive button at the top in case you die suddenly in the game, so the background of your room picked up by the mic won’t distract your friends.
You don’t have to watch tons of tutorials and go through trial and error to get it working properly, but just one press of the noise-cancellation. With its condenser capsule that focuses more on the clear frequencies and background rejection feature, the tone quality and the noise level can come to a better balance. The AmpliGame AM6 achieves another balance here!
Though you don’t have to yell in the game to hear yourself now, you still get the ability to deafen your friends by cranking up the mic volume all of a sudden with the on-board input dial.
By this time, you can almost take the AM6 as an RGB-spiced DAC with a surprisingly good mic to buffer up your outdated headset. What outdoes a desktop DAC in terms of user-friendly is that with the dials on the front instead of at the top, you get no chance to experience the upset of brushing the dials of the DAC and thus changing the fine-tuned volume. And you don’t have to deal with a lot of cable management every time you set up, just the USB connection with your gaming PC and the wired headset hooked up to the mic itself. Though it’s not so versatile that can work seamlessly on different platforms, like consoles and mobiles, it really can streamline the setup on your PC.
Not just any USB Condenser Mics
- Since the noise-cancellation is not subject to customize, the condenser capsule provides not only a brighter tone but most importantly makes up for the downgrade of clarity and the occurrence of possible aliasing.
- But the AM6 isn’t a generally-known condenser mic with high sensitivity, which comes in useful for gaming. In some not-super-noisy environments and complemented with a scissor boom arm, you may not even need to engage the noise-rejection feature. Your friends or audience may not necessarily hear your background, but they definitely hear your screaming and yelling, having a condenser mic that’s not easy to get clipping is the best guard of their ears.
- Put it in plain, you can take it as a clear condenser mic but with the merits of low-and-mid support and hard-to-distort from a dynamic mic. Compared to those mics with standard dynamic characteristics, the highs are much better retained to present more details in your voice. By hearing even the last syllable clearly, your teammates could pick up all the clue of your cue on the most intensive battle field.
Specifications
| Type | Condenser |
|---|---|
| Polar Pattern | Cardioid |
| Output Connection | USB type-C (mic end) to type-A 2.0 (computer end) |
| USB Power Consumption | Voltage: 5±0.25 V |
| Bit Depth/Sample Rate | 16-bit/24-bit, 48k Hz |
| Frequency Response | 70-20kHz |
| S/N Ratio | 80 dB A+ |
| Sensitivity | -42±3dBV |
| Shipping Weight | 0.6 kg |