Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
No flashy, no garnish
For gaming, it’s not necessary to go all into the shiny bits to stand out from the rest. Take care of yourself a bit more, you can stay comfortable till the winning of the game, instead of taking off the headset to ease the pressure but missing some important cues.
The AmpliGame H9 could easily be one of the most understated gaming headsets ever be, apart from the smiley, it may be difficult to tell the differences between a pair of studio headphones. The hard work was put all into the construction and the audio quality.
260g
Lightweight is not necessarily a bad thing, it could also be a massive benefit, especially for an over-ear headset or headphone. Due in large part to the 260g weight, one of the lightest in the range, it kind of disappears on your head.
Get more comfort, survive longer in the game
The matt ear cups are one of the reasons to make it look low-profile, but it does more than that. You’re going to easily leave the finger oil on them to make it look disgusting after a long time of use.
Though not heavy-duty, it’s far from skimping on the material. The routine job of a pair of decent headsets is to have thick padding and soft pleather, and both of them shall be breathable to some extent.
With a good amount of cushion and a decent size of ear cups, the passive noise cancellation can dampen a bit of the noise from your aggressive keyboard typing and mouse clicking.
What it outdoes the others is hiding inside. There’s no harsh contact with the interior wall, and though it is not the thickest lining, it’s nowhere near letting the driver hit your ears directly. When you put the headset on or off with one hand, your ear will get less scratch either.
In terms of microphone quality, it’s the same pathetic story that you get from most budget headsets? Not really, at least not in the case of this AmpliGame H9. It is the heritage of the bloodline of FIFINE, being a microphone manufacturer, that the input audio should be one of the best in the bunch. It steers around the common pitfalls of a boom mic from headsets, no bass no body, and excessive highs to make you sound thin, harsh, and robotic. The warm tone is the rarest thing that you can find in a boom mic. But it’s not so muddled that your friends can identify your voice from the game with their bassy headset.
The redeeming feature of a condenser mic with such a small size capsule is the background rejection. No USB desktop condenser mic can deal with the noises of keyboard typing, mouse-clicking, and computer fans blowing all together.
The arm of the boom mic is pretty flexible, but no matter how you fiddle it around, the position is quite spot-on, it’s just right at the side of your mouth. Thus, much of the air can’t blow directly into the capsule, when you speak out the cue loud and fast, which is the culprit of the annoying plosives and harshness.
The detachable feature is not missing. You don’t have to worry too much about the mic arm getting loosened and you struggling to get it in place in the near future. You can remove the boom mic when you’re not using it or just replace it when the arm is not as stiff as it used to be without ditching the whole headset.
No fancy lighting you can find on this pair of headsets since it carries a signal through its 3.5mm connector. With a TRRS 4-pole jack plug, you can game and chat on nor just on a PC or a laptop, but also console controller, steam deck, or even mobile. But to be honest, that’s what you could expect from every pair of headsets.
The Ace up the sleeves hasn’t been shown up until now! It’s not all analog, with the included USB audio dongle, the whole headset comes into another league in terms of the audio quality it refines. It’s not an overstatement at all, this teeny-tiny box could be quite useful at preventing audio from getting interfered with when the motherboard of your PC is way too noisy. It does a much better job than the internal sound card of your PC in terms of signal conversion.
The enhancement provided by the USB sound card doesn’t just stop at the clean audio, but also the emulated 7.1 surround sound as well as the volume control of the headset and boom mic. 7.1 is the slight sound expansion, adding a little bit of extra environment. If you’re not a huge fan of it, then shut it down. It’s just never a bad thing to have options to choose between, especially they don’t come at a high cost or they’re the only feature that you paid a few bucks for. The external analog to digital conversion alone could make it a well-worthy adds-on.
Get more comfort, survive longer in the game
Plus a pair of good sealing ear cushions, the sound stage is very close off. But it’s not close to the muddy sound that you would normally get from the 3.5mm wired gaming headset.
That means you can submerge into the intensive audio atmosphere of competitive shooting games. You don’t just hear the gunfire, they seem to have real body to you. Almost no harshness or distortion even if you max out the volume.
But at the same time, the mid and bass don’t muddle and mess up the enemies’ footsteps and make you fail to get on alert right away. You can even enhance the highs a little bit by enabling the 7.1 surround sound.
Specifications
| Output Connection | 3.5mm & USB (through the included USB audio box) |
|---|---|
| Headset Weight | 260g (without dongle)/325g (with dongle) |
| Headset Frequency Response | 20Hz-20kHz |
| Headset Driver | 50mm dynamic |
| Headset Impedance | 32Ω |
| Headset Sensitivity | 95dB |
| USB Audio Box | |
| Power Consumption | USB 5V/50mA power |
| Bit Depth/Sample Rate | 16-bit/48kHz |
| Boom Mic | |
| Microphone Type | Condenser |
| Polar Pattern | Omni-directional |
| Microphone Sensitivity | -42±3dB |
| Shipping Weight | 0.6 kg |