Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
- For the audio solution, you have so many choices than before. But there is no best microphone set in stone, especially when the budget is limited. Only the one that suits you most is the best.
- FIFINE K651 dynamic microphone kit is trying to sell you on if you are a streamer who wants not just sound quality in the game but also aesthetics in the frame. It is also battling in the field of podcast recording, particularly where a more natural tone is needed.
- If you are preparing to get into one of those characters, or just a sucker for the appearance, bear with me in the following unveiling. You may find it be your very microphone, or at least find yourself getting clearer about what type of mic you want.
- The two-section rocket design will not help you land on the moon, but will definitely catch everyone’s eyes and draw their attention to what project could come out from this kit.
- The propellers underneath are where the RGB lightings shine through. They serve as the fancy decoration that pushes you further into the gaming mood. Don’t want them to distract you or your views from the streaming? Just unplug the powering type-c cable from the bottom of the shock mount, you are all good.
- The eyebrows-raising shock mount is not just a swagger. The whole point of it is to free up the microphone from vibration. And it pulls off that purpose rather well for its proper weight, not too light to be non-existed, not too heavy to generate vibration from itself.
- Nothing crazy about the included scissor arm stand. It is the down-to-earth workhorse in this dynamic microphone package that gives you substantial help in upping your game. Sway it into the frame when streaming begins, making up for the drawback of a low-sensitivity dynamic mic. The maximum extension of the arms is up to 90cm, which allows it to fit in any size of a desk. Put it aside when you finish the task to keep everything neat and tidy.
RGB Shock Mount
The shock mount is powered on by a computer USB port If you are the gamers believing in the theory of more RBG resulting in higher FPS, then this K651 takes a further step for you! The lighting can be switched among rainbow or 8 types of single-color mode by click the RGB control button. Choose one that fits in your room ambiance well or one that creates color contrast to get more visually appealing.
Touch-sensitive Mute
The eye-catching feature does not just stop at the light shock mount. The K651 refreshes your eyes with an illuminating smiley FIFINE logo, which also serves as a touch-sensitive mute button. When it is muted, the on-body LED lighting will turn red to keep you alarming or give your audience a notice in streaming.
- The ruggedness of the all-metal body is the rocketship style in the microphone. The simple but solid chassis covers the dynamic capsule with the same solidness. However, do not expect it to sound any harsh. The dynamic type has tagged the warm and thick tone label onto the reproduced sounding.
- And the dynamic tag is also the certificate of being background-sound proof. With the assistance from the included arm stand, it can even throw a punch combo to beat all the environmental noises out of your streaming.
- The low-end does not get super deep down, thus it is not as punchy as the K658 dynamic mic. But on the upside, your audience will get less distracted from the plosives even if there is no pop filter attached. Just talk slightly off-axis to make all sound comfortable to your audiences’ ears.
- Judging from the rocket shape alone, it is hardly a competitive contender for vocals. It lacks subtle brightness, but the clarity is more than enough.
Specifications
| Type | Dynamic |
|---|---|
| Polar Pattern | Cardioid |
| Output Connection | USB Type-C (mic end) to type-A 2.0 (computer end) |
| Power Consumption (Both the microphone and the shock mount) | USB power (Voltage: 4.75V-5.25V, Current: 50mA-80mA) |
| Frequency Response | 110Hz-15kHz |
| S/N Ratio | 1kHz＞70dB |
| Sensitivity | -40±3dB |
| Dynamic Range | 75.04dB |
| Shipping Weight | 1.5 kg |