Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: firstname.lastname@example.org or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
I've had this mic for about a month now and am still in love with it. It's a really great beginner mic and has a clear sound that gives me amazing audio for voice-overs. It's also easy to use; just plug it in, and you're set!
I have been thinking about buying a fifine microphone for a while now and i finally decided to buy one till i saw that its only able to ship to the US, UK and Canada which i think is very annoying. I would be happy to pay for shipping if that's the reason that they aren't shipping it world wide.
Sorry for the confusion. Our AliExpress store covers global delivery. You can get one there.
FIFINE AliExpress: https://www.aliexpress.com/store/4496094
I am very happy with the look, construction, ease of use and overall quality of the microphone. However when I am in party chats or calls there is a buzzing or humming sound that can be heard by the people I am speaking to. The sound stops when I mute the mic, so I don't know if this is from background noise or if my mic has a defect.
First off, try testing the mic on a laptop without charging cord plugged in to see if it's the grounding issue.
If laptop is not available, could you bother to have your PC powered by another wall outlet? Next, to eliminate the possibility of a broken USB, just test with another one.
Then, set the mic dial at 70%, computer at 80% and speaking range for around 5 inches. At last, test the mic with different positions on your desk to see if the static is still there.
If the static sound still exists, please record an 1-minute MP3 file, including 30s for speaking and 30s for keeping silent, then send it to us and our engineer will analyze it.
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Thank you for your feedback though most of our website's visitors are native English speakers, they may not understand your content.
This looks and feels very premium and for the price, you'll actually get very good mic quality with this.
Only downside is that there is no popfilter (not really needed tbh) and that the mic is very sensitive for shocks. A shock mount is recommended.
Turn up the music in the middle of streaming, turn down your teammate when the flight starts. All done through the input control, without having to quit Discord.
It has always been confusing for podcasters or musicians to be unsure of what the audio will sound like in final production with a USB mic. Now, the problem is solved with the headphone control & latency-free monitoring of K678!
The quick mute button is useful when you need to cough or sneeze while streaming, web conferencing or broadcasting. The LED indicator glows to give you mute/unmute status.
|Bit Rate & Sample Rate||16 bit 48kHz|
|Power Supply||5V/80mA USB power|
|Output Connection||USB 2.0|
|Shipping Weight||1.3 kg|