Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
Do not get fooled by the shining RGB, it has a low-impedance headphone alike sound quality hiding behind the ear pads. Nothing crazy about the 50mm speaker driver on each side, to compete with the long-existing model, we have to push the boast out on the feature aspects. What makes it a really good pair of headset is the 24-bit depth. The crucial benefit it translating into gaming is that the audio will contain more information, thus you are more likely to outhear your rivals on the battlefield. And you will hear a more accurate representation of your teammates’ audio even in the most intense fight.
Be A Pair of Good Headphone in the First Place
You need a decent amount of highs to hear all the footsteps but without all the sibilance. The tighter bass can make powerful gunshots sound much more punchy. The voice of your squad members is most comfortable to your ears when the audio is neutrally reproduced. With all these put together, doesn’t it resemble something else?
Yes, we made the FIFINE H6 headset out of the standard of a pair of good budget headphones, but colored it towards the joyful-to-hear V-shaped sound and fitted it with RGB for style and the microphone and the USB connector for convenience.
Headset Mic Sucks? Not in This Case
Literally, it is still a headset, so the microphone can not be missed. To keep in the line with the neutral output, the mic is also tweaked towards the mid-ends to pick up the most natural voice.
It is nowhere near the two common types of headset mics: one is over-boosting the highs to make the audio clipping and harsh, and the other with the overwhelming bass sounds like underwater.
The mic itself is not just detachable, but most importantly is flexible. You can fiddle with the position to cover the drawback of thin and detailless sounding rather well.
- With the metal construction, thick ear cups and headband, RGB lights on each side, a mic, an on-cable control unit and an interference isolator, heavy should be the first word that springs to your mind immediately.
- On paper, its 320g takes no advantage over the strip-down lightweight ones. But it is not the case of sacrificing comfort for performance. The headband is not just made of metal, but more importantly is wider than the normal ones, both of which give a better weight distribution and provide just the right amount of clamping force to stay firmly in place.
- With the thick and dense padding, the ear cups are able to hold up the rest of the weight evenly and nicely. The headband and cushions are wrapped in leatherette that is even more breathable than some fabric foam ones. So that you can play for a few hours without feeling fatigued.
- The sound of adjusting the size is rather tempting, who doesn’t want a headphone that sounds like reloading a machine gun. There are little bits at the end of each headband sticking out, which not only give extra help to stabilize the headphone but also allows you to adjust the size with just one hand!
USB is still the Party-piece in the Headset World
Despite the incompatibility with Xbox console, the USB connection is actually a better choice for PC gamers or even mobile users. Because the motherboard will no longer have to do the audio processing job, which will incur much less electric noises and result in a much cleaner reproduced voice. With a proper USB adapter, you can also use it to improve the audio of your mobile game.
7.1 Surround Sound
Whether the 7.1 surround sound is marketing BS or not, you will definitely say yes to this feature if it comes as a standard. And there it is on the FIFINE H6 headset! Whether you can hear your enemies before they hear you or not when enabling the surround sound. All the more useful benefit it provides is that even with the closed-back design, you are not feeling like you are closed in, but feel like your audio is slightly expanded.
EQ Mode Switch
It is also fun to play with, you can switch among three modes: game, music and movie. In plain, the headphone audio becomes bass-heavy when the game mode is on, focuses more on the highs if the music mode is chosen and gets balanced when switching to movie. But the scenarios are not set in stone, you can apply them all into the game. Increase the positioning awareness in CSGO even further in music mode, and immerse yourself more into the car soundtrack of Forza Horizon 5 in movie mode.
In-line Controls
It is also fun to play with, you can switch among three modes: game, music and movie. In plain, the headphone audio becomes bass-heavy when the game mode is on, focuses more on the highs if the music mode is chosen and gets balanced when switching to movie. But the scenarios are not set in stone, you can apply them all into the game. Increase the positioning awareness in CSGO even further in music mode, and immerse yourself more into the car soundtrack of Forza Horizon 5 in movie mode.
The all-black low-profile design makes it extremely understated in the dark. But with the game starting and the atmosphere getting intense, the RGB stripes and the shining logos on each side definitely help spice the game up. Even if the game is not on, the glowing lights are also eased to look at.
Specifications
| Output Connection | USB Type-A |
|---|---|
| Headset Weight | 330g (with microphone) |
| Headset Frequency Response | 20Hz-20kHz |
| Headset Bit Depth | 16-bit/24-bit |
| Headset Sample Rate | 48kHz |
| Headset Driver | 50mm dynamic |
| Power Consumption | USB 5V power |
| Microphone Type | Condenser |
| Polar Pattern | Omni-directional |
| Microphone Sensitivity | -40±3dB |
| Shipping Weight | 0.6 kg |