Shipping Policy

Last updated December 4, 2025

This Shipping & Delivery Policy is part of our Terms of Use (“Terms”) and should be therefore read alongside our main Terms: https://fifinemicrophone.com/terms-of-use/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Order Processing and Shipping Timelines

All orders are processed in 1-2 business day, excluding weekends and other legal holidays.

For shipping timeframes, we are unable to determine the exact timeframe due to carriers and other reasons. The shipping times below are estimates only.

What Are My Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Do You Deliver Internationally?

We offer worldwide shipping. Please refer to the Shipping Options section for costs.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control.

If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Are There Other Shipping Restrictions?

  • Orders cannot be shipped to P.O. boxes.
  • Not all shipping methods are available for certain items.
  • Orders only ship on business days, which are Monday – Friday.
  • Specific items within the store are excluded from free shipping due to their large size and/or weight. Items that are excluded from free shipping are clearly marked as such at the bottom of each product page description. If an order contains one of these items, the entire order will not be eligible for free shipping.

What Happens If My Order is Delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Questions About Returns?

If you have questions about returns, please review our Return Policy: https://fifinemicrophone.com/refund-returns-policy/.

How Can You Contact Us About This Policy?

If you have any further questions or comments, you may contact us by:

Q: Do you have international shipping?

A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store. 

Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State 

Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada

Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom

Q: When will my order ship?

A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time. 

Q: What if I provide the wrong/I want to change the shipping address?

A:

If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: 

If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.

Q: When can I expect my package to arrive?

A: 

  1. If it is a pre-order or back-order that is in stock, your package will be shipped first.  
  2. Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.     
  3. If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.  

Q: What's your shiping fee rate?

A: 

Standard Shipping  Expedited Shipping
0.6kg–1.5kg Free 5 USD
1.6kg–1.9kg 3 USD 12 USD
2kg–3kg 7 USD 16 USD
3.1kg–4.5kg 12 USD 24 USD
4.6kg–7.5kg 18 USD 38 USD
7.6kg–10.5kg 26 USD 58 USD
10.6kg–13.5kg 36 USD 68 USD
13.6kg–14.9kg 42 USD 80 USD
15kg and up (Ship from China) Free Free

 

Q: Which shipping method do you use?

A: We mainly use the shipping of USPS, Canada Post, Royal Mail, UPS, Amazon Delivery.

Q: When will I receive my shipment tracking number?

A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.