Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
Customer Reviews
I loved it! It's perfect for podcasts and voice over.
I went looking around the internet for some time looking for an affordable mic setup and this mic kept appearing. It does exactly what it claims to do. It's a great first mic.
I will keep it short since my english is not so good. This mic is best bang for your bucks. Customer Service is so friendly.Big thanks to Fifine stuff.
This is actually a great microphone for just about anything you want to do. I used it for things like work projects and basically anytime I need a reliable system like this.
This is a really good mic. It's plug and play usb. All my programs had no problem and receive audio from it as soon as I plugged it in. Yes, a much more expensive mic would sound better - but you would have to double the price before you started to notice an increase in quality. The arm is like a good desk lamp. The locks make it stay in place. The elastics holding it make sure you do not get extra "bumping" noise. it comes with two wind screens and It has become my go-to for podcasting and teaching zoom classes.
Customer Reviews
In with a treat of all the accessories
Scissor Arm Stand
You do not have to set up the microphone every single time, but just sway it aside or pull it back into frame.
Shock Mount
Every time when you boom the desk or swivel the arm, the vibration will be absorbed by the shock mount.
Pop Filter
A rather thick windscreen and a dual-layer pop filter can help dampen quite a lot of the sibilance or other higher frequencies.
Only with the arm stand in place, you’re in business
- It is a condenser microphone, but with the arm stand, it still can be that type of microphone for people who are concerned with background noise. Especially if you have just $70 to spend with.
- The maximum extension of the arms is around 76 cm, which will go from the side of your desk to in front of your mouth perfectly. So you do not have to lean on the side to talk.
- The reason why it is so nice to have a microphone boom arm is that everything will become efficient. You do not have to set up a microphone every single time or to worry about the cable management on the desk.
- Whenever you need the microphone, just pull it in front of your face. And move it out of the way when you’re not recording. Everything will look nice and neat.
The build quality and compatibility are hard to fault for a USB mic
- Can the fool-proof installation on Mac, Windows and PS4 (incompatible with Xbox) and the time-efficient setup with Discord, Twitch and OBS sell you on?
- If not, how about the compatibility with iPhone, iPad and Android via a USB adapter?
- All-metal body with sleek black finish has the same bloodline of steadiness as all FIFINE USB microphone series.
- Do not underestimate the look of a microphone. The traditional streamlined shape without much decoration always has higher popularity and more appeal.
No garish appearance and no skim on sound quality
- You may not expect much out of this K780A given all the accessories that come with it for this price range.
- The top ends are just boosted a bit to get the clearest sound so it is nowhere close to being articulate. It still keeps most of the smooth sound in the treble.
- While the mid offer a neural nothing offensive sound. And the bass is not fairly tight but neither flat. It still gives you some punches in the low ends, which makes the overall tone pretty pleasant.
Features comparison
K780A
- Studio bundle
- Fewer keyboard sound concerns
- No mute button
- No LED indicator
- No headphone jack
- No headphone control
- No microphone control
- 155*48 mm size
- 19mm capsule
- Mid-ends sensitive
- Voiceover/Vocal
T732
- Studio bundle
- Fewer keyboard sound concerns
- No mute button
- No LED indicator
- No headphone jack
- No headphone control
- No microphone control
- 150*48 mm size
- 16mm capsule
- High-ends sensitive
- Voiceover
T669
- Studio bundle
- Fewer keyboard sound concerns
- No mute button
- No LED indicator
- No headphone jack
- No headphone control
- Microphone control
- 120*48 mm size
- 16mm capsule
- High & low ends sensitive
- Streaming/Podcasting
K678
- No studio bundle
- More keyboard sound concerns
- Mute button
- LED indicator
- Headphone jack
- Headphone control
- Microphone control
- 155*48 mm size
- 14mm capsule
- High & low ends sensitive
- Podcasting/Streaming
Specifications
| Type | Condenser |
|---|---|
| Polar Pattern | Cardioid |
| Frequency Response | 50-20kHz |
| Sensitivity | -34d±30% (at 1kHz) |
| S/N Ratio | 78dB |
| Power Supply | 5V USB power |
| Output Connection | USB 2.0 |
| Shipping Weight | 1.5 kg |