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Not recognized/Recognized but no sound
Sorry no. Because all FIFINE USB microphones use a universal driver built into Windows and Mac and even some Linux and Chromebook systems. So there is no specific driver to download. If the driver fails to trigger the automatic installation on Windows, just follow the steps below to update and reinstall the driver. For the other systems users, please check out the correspondent tabs.
✔️It is the troubleshooting video for K669B, but can also be applied to any FIFINE USB microphone. Please follow from 0:21 to 3:16.
⚠️For the latest Windows users, in order to access the sound setting, please right-click the speaker icon at the bottom right-choose "Sound"-click "Sound Control Panel" at the upper right of the pop-up window.
- Please download the application from the link below to clean up the USB registry of your PC. The code for unzipping the file is "fifine".
https://drive.google.com/file/d/17rLtF_-UV9_hzAlqdBDr4Nl2C-V5aKHr/view?usp=sharing - Plug the FIFINE USB mic into your computer, uninstall the "Unknown USB Device" under the Device Manager, then unplug the microphone. Skip to the second step if there's no "Unknown USB Device".
- Stay on the Device Manager, double click the app to run. Select “Clean”. Finally, restart the computer and replug the mic to another USB port.
Troubleshoot if the level meter moves but no microphone audio can be heard by following the video below (from 1:14 to 1:22).
Troubleshoot if the level meter does NOT move by following the video below (from 5:53 to 6:52).
⚠️For the latest Windows users, in order to access the sound setting, please right-click the speaker icon at the bottom right-choose "Sound"-click "Sound Control Panel" at the upper right of the pop-up window.
Sorry no. Because all FIFINE USB microphones use a universal driver built into Windows and Mac and even some Linux and Chromebook systems. So there is no specific driver to download. If the driver fails to trigger the automatic installation on Windows, just follow the steps below to update and reinstall the driver. For the other systems users, please check out the correspondent tabs.
✔️It is the troubleshooting video for K669B, but can also be applied to any FIFINE USB microphone. Please follow the video from from 6:53 to 8:16.
Please follow the video below from from 1:45 to 1:55.
Because of the variations of the Chrome OS system, we have only confirmed the computer models and system versions below work.
Toshiba Chromebook 2 (2015) with OS Version: 67.0.3396.99;
Acer R11 with Version: 71;
Acer C720, Acer C740, Samsung Series 3, and Samsung Series 5 with OS Version: 72.0.3626.117.
Then downloaded a Voice Recorder app from the Play Store, you're good to go.
It works when using with a proper USB adapter. But we recommend using it only with Windows and Mac computers, because you can't speak into the microphone and hear from the smartphone at the same time.
Android with a micro-USB port needs a micro-USB male to type-A female adapter.
Android with a type-C port needs a type-C male to type-A female adapter.
iPhone/iPad with a lightning port needs a lightning male to type-A female adapter.
iPhone/iPad with a type-C port needs a type-C male to type-A female adapter.
⚠️Highly recommend the adapter from Apple store if you do want to use the mic for your Apple mobiles.
https://www.apple.com/shop/product/MJ1M2AM/A/usb-c-to-usb-adapter
https://www.apple.com/shop/product/MD821AM/A/lightning-to-usb-camera-adapter
⚠️Go to "Setting"-"Devices"-"Audio Devices"-uncheck the option of "Switch Output Device Automatically"-plug the microphone into the console while the headset into your controller-choose the correct input and output devices. The shortfall is that you have to do it every time when using your Play Station.
⚠️The mic doesn't work with the Xbox console nor controller directly. So we don't recommend using it with the Xbox. But there's a way to do so. You can get it work but the sound quality would become so bad that you would rather not doing so.
Plug the mic to a computer-enable the montoring feature (please refer to "It's recognized, but I didn't hear any sound coming out of my Windows when I spoke" part)-find a 3.5mm audio cable-plug one end into the computer headphone jack and the other end into your Xbox controller.
Not working with my software
Follow one of our blogs to see if it helps: https://fifinemicrophone.com/blogs/news/fix-of-microphone-control-adjusting-itself