Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
Customer Reviews
Can a USB dynamic mic earn a place in your studio?
- It is built to be used right off the bat. The USB setup will swiftly carry you away from the XLR-absence regret, for its plug-and-play convenience on Windows, Mac and even a Play Station console. And the compatibility does not end there, with a USB adapter, it can also up your game on an Android, iPhone and iPad.
- What’s more, a proper dynamic microphone with the least expensive price tag is around 60 bucks, but when bringing together the necessary add-on, the total is more than $100. And if you prefer a standalone shape of mic that gives you more presence, the price may go up to double of a K658.
- You do not have to treat it like something fragile. For its proper metal construction, it can be the workhorse for your everyday tasks. Though we highly recommend a scissor arm stand for use with the mic in the home studio.
How to raise eyebrows? With lights!
- What differs you from the rest if all of you stream the same game? You have to be swagger to draw attention. At least, you really should not be understated, which may restrain the inspiration of your content creation. Then this mic with a giant volume dial will fit in the swagger presence perfectly.
- If the dot thing seems underwhelming to you as a pro streamer, the RGB lights will do the trick and get its gaming act together. They do no just shine on the dial but glow on the shock mount. Yes, you hear us right, the mic comes with its own shock mount.
- And what really good is that the light does not emit from the shock mount but is reflected! The RGB sources are actually hiding underneath the mic. In practical terms, it is eye-catching but does not strain your eyes nor wastes extra power to turn the lights on. If it is not appropriate for some scenario, you can shut it down by press the on/off button at the back of the mic.
- Doubtlessly at first glance, the RGB grabs all your attention, from where the function of this shock mount was neglected. But it will earn its reputation back when it comes to absorbing bumping sounds. Because the rumblings get even worse on a dynamic microphone for it is sensitive to low-energy frequency. And the shock mount is here to help get rid of those noises!
Let all guns blaze
- Metal Construction
- Microphone Control
- Quick Mute Button
- High-end Clarity
- Low-latency Monitoring
- RGB On/Off Switch
- It is as quiet as a common dynamic, but not that quiet to make an external preamp necessary for getting some decent volume of sound. If you have not got used to leaning close to a microphone, the FIFINE's best trick - high-end clarity will have you covered. But anyway, it is always good to keep a consistent 5 inches talking distance to whatever mic you use.
- The capsule is not see-through until you unscrew the pop filter screwed on the top. It is still well protected by a metal mesh top. And there is quite some distance from the top of the mic to the capsule, plus the attached pop filter, the plosives reduction is off the scale. As a result, it makes up a bit for the shortfall of speaking too close to a dynamic microphone.
- Given all these features, it will immensely raise your game! Noise rejection is the Ace, complimented with the interface-like controls, you are about to win in every application that you use this mic.
- The noise rejection is so great that even if you move off-axis there not much background sound will be picked up. The foreseeable result is that your voice may get muffled a little bit, but the impact can be hugely minimized with this K658 for its on-body volume dial.
- A mute button literally should mute the mic in silence, but many on the market fail to do so. Not the one on this FIFINE K658! It gently cuts the mic off without any noticeable noises to your streaming.
- You get the benefits of a dynamic microphone but without the drawback of spending the extra. There is no need for a preamp or an audio interface because both have been built into this mic without losing many of their merits. You still have a doggone size volume dial, which also serves as a mute button, as well as a low-latency headphone monitoring.
- The headphone jack does offer a pretty low-latency monitoring. And you will hear footsteps clearly and timely in your FPS games, missing not a single valuable audio information.
The all-time best all-rounder of FIFINE
- The tight radio sound is what podcasters look for. In the ears of a musician, it may tend towards slightly boomy. But the FIFINE-characterized clarity bring the tone back on course, thus the overall result is still a balanced-sounding mic. For gaming, who can have a noise-free live is much easier to get into the streamers' popular list. In a nutshell, the lacking of high pass/low-pass filter will not dent its appeal, you will be happy with its performance in almost every application.
Specifications
Basic Info
| Type | Dynamic |
|---|---|
| Polar Pattern | Cardioid |
| Output Connection | USB type-C (mic end) to type-A 2.0 (computer end) |
| Power Consumption | USB power (Voltage: 4.75V-5.25V, Current: 55mA-180mA) |
| Shipping Weight | 1.0 kg |
Microphone Performance
| Bit Depth/Sample Rate | 16-bit/48kHz |
|---|---|
| Frequency Response | 70Hz-15kHz |
| S/N Ratio | ≥-70dBA |
| Max. SPL | 110 dB |
| Sensitivity | -50±3dB (at 1kHz) |
| Equivalent Noise (Microphone control at 100%, software input at 11dB) | -77dB |
