Self Troubleshoot before proceed any further.
⚠️Please include the test result when resorting for email support.
- Is "Fifine Microphone" seen by your Windows or Mac or is recognized as unknown device?
- If it's recognized, is what you want to do is to hear mic playthrough you computer speaker?
(Please refer to "It's recognized, but I didn't hear any sound coming out of my Windows when I spoke" part below). - If computer sees it as unknown device, have you tested out on a different computer? Tried to update and reinstall the unknown driver for a few times on the same computer?
(Please refer to "My Windows is not recognizing the microphone" part below).
Accessories installation
The thread size of the pivot mount is standard 5/8". To attach the mic onto a scissor arm stand with a 3/8" threading, you need to screw the 3/8" to 5/8" adapter that comes with the arm stand package to the mic mount. The installation demo is below.
Features not working properly
The issue of auto-mute could be due to the damage of the physical touch-sensitive mechanism. If the mic wasn't dropped before having this issue, please send us a video at
If the mic wasn't short-circuited or modified before, please send us a video at web@fifine.cc with the order number to confirm the problem as well as the version of your AmpliGame microphone. Our after-sales support team will help fix it.
Not recognized/Recognized but no sound
Sorry no. Because all FIFINE USB microphones use a universal driver built into Windows and Mac and even some Linux and Chromebook systems. So there is no specific driver to download. If the driver fails to trigger the automatic installation on Windows, just follow the steps below to update and reinstall the driver. For the other systems users, please check out the correspondent tabs.
✔️It is the troubleshooting video for K669B, but can also be applied to any FIFINE USB microphone. Please follow from 0:21 to 3:16.
⚠️For the latest Windows users, in order to access the sound setting, please right-click the speaker icon at the bottom right-choose "Sound"-click "Sound Control Panel" at the upper right of the pop-up window.
- Please download the application from the link below to clean up the USB registry of your PC. The code for unzipping the file is "fifine".
https://drive.google.com/file/d/17rLtF_-UV9_hzAlqdBDr4Nl2C-V5aKHr/view?usp=sharing - Plug the FIFINE USB mic into your computer, uninstall the "Unknown USB Device" under the Device Manager, then unplug the microphone. Skip to the second step if there's no "Unknown USB Device".
- Stay on the Device Manager, double click the app to run. Select “Clean”. Finally, restart the computer and replug the mic to another USB port.
Troubleshoot if the level meter moves but no microphone audio can be heard by following the video below (from 1:14 to 1:22).
If the level meter doesn't move, please check if the microphone gain knob on the bottom is turned up.
Troubleshoot if the level meter does NOT move by following the video below (from 5:53 to 6:52).
⚠️For the latest Windows users, in order to access the sound setting, please right-click the speaker icon at the bottom right-choose "Sound"-click "Sound Control Panel" at the upper right of the pop-up window.
Is there a link for this microphone driver?
Sorry no. Because all FIFINE USB microphones use a universal driver built into Windows and Mac and even some Linux and Chromebook systems. So there is no specific driver to download. If the driver fails to trigger the automatic installation on Windows, just follow the steps below to update and reinstall the driver. For the other systems users, please check out the correspondent tabs.
My Mac is not recognizing the microphone (follow the video below).
✔️It is the troubleshooting video for K669B, but can also be applied to any FIFINE USB microphone. Please follow the video from from 6:53 to 8:16.
It's recognized, but no sound on my Mac.
If the level meter doesn't move, please check if the microphone gain knob on the bottom is turned up.
Please follow the video below from from 1:45 to 1:55.
Will it work on a chromebook?
Because of the variations of the Chrome OS system, we have only confirmed the computer models and system versions below work.
Toshiba Chromebook 2 (2015) with OS Version: 67.0.3396.99;
Acer R11 with Version: 71;
Acer C720, Acer C740, Samsung Series 3, and Samsung Series 5 with OS Version: 72.0.3626.117.
Then downloaded a Voice Recorder app from the Play Store, you're good to go.
How to use it with smartphones (Android and iPhone) or tablets (Android and iPad)?
It works when using with a proper USB adapter. But we recommend using it only with Windows and Mac computers, because you can't speak into the microphone and hear from the smartphone at the same time.
Android with a micro-USB port needs a micro-USB male to type-A female adapter.
Android with a type-C port needs a type-C male to type-A female adapter.
iPhone/iPad with a lightning port needs a lightning male to type-A female adapter.
iPhone/iPad with a type-C port needs a type-C male to type-A female adapter.
⚠️Highly recommend the adapter from Apple store if you do want to use the mic for your Apple mobiles.
https://www.apple.com/shop/product/MJ1M2AM/A/usb-c-to-usb-adapter
https://www.apple.com/shop/product/MD821AM/A/lightning-to-usb-camera-adapter
On a Play Station console, how to use a wired/wireless headset along with the microphone.
⚠️Go to "Setting"-"Devices"-"Audio Devices"-uncheck the option of "Switch Output Device Automatically"-plug the microphone into the console while the headset into your controller-choose the correct input and output devices. The shortfall is that you have to do it every time when using your Play Station.
How to use this microphone with an Xbox?
⚠️The mic doesn't work with the Xbox console nor controller directly. So we don't recommend using it with the Xbox. But there's a way to do so. You can get it work but the sound quality would become so bad that you would rather not doing so.
Plug the mic to a computer-enable the montoring feature (please refer to "It's recognized, but I didn't hear any sound coming out of my Windows when I spoke" part)-find a 3.5mm audio cable-plug one end into the computer headphone jack and the other end into your Xbox controller.
Volume level/Background sound/Echo
For Windows users, under "recording devices", right click "USB PnP Audio Device"/"FIFINE K669 Microphone", choose "Properties", click "Enhancement" and uncheck the "allow applications to take excluisive control of this device"
For Windows and Mac users, check if the feature of automatically adjusting microphone level has been enabled, which is commonly seen in software of Discord, Skype, etc.
Take a look at one of our blogs for more troublshooting methods: https://fifinemicrophone.com/blogs/news/fix-of-microphone-control-adjusting-itself
✔️It is the troubleshooting video for K669B, but can also be applied to any FIFINE USB microphone.
⚠️For the latest Windows users, in order to access the sound setting, please right-click the speaker icon at the bottom right-choose "Sound"-click "Sound Control Panel" at the upper right of the pop-up window.
Instead of using speakers, either internal or external, please use headphones or earbuds to connect to your computer. Then the mic will not pick up sound from output device, thus no more echo will be heard.
Not working with my software
Follow one of our blogs to set it up: https://fifinemicrophone.com/blogs/news/how-to-set-up-any-fifine-microphones-for-voice-recognition
Follow one of our blogs to see if it helps: https://fifinemicrophone.com/blogs/news/fix-of-microphone-control-adjusting-itself