K038 FAQs

Self Troubleshoot before proceed any further. 

Please include the test result when resorting for email support.

1.After connecting to wall outlet and pressing the power button, does the receiver red indicator light up?

2.Using fresh batteries for transmitters. After powering them on, do transmitter screens and both B & C indicators of receiver turn on and stay solid? 

3.If B & C indicators flash, does reset help?

4.If reset doesn't work, before reset, are all units off? During reset: does screen B blink and 596MHz appear (or screen C blink and 586MHz appear)?   

5.Is audio source hooked up to the R+L in jack, while output is connected through R+L/AUX out? 

4.Are all volume controls on receiver/speaker set to decent level?    

 

Q: How to reset the K038 dual wireless mics system?

A: You can find step-by-step tutorial on K038 problem-solving playlist: http://bit.ly/k038problemsolving

  1. Turn off the power to receiver as well as transmitters B & C before you get started. 
  2. Power on transmitter B and reset it by clicking the top button for 10 times. A flashing 605.000 channel number shows up if you reset transmitter B proper.   
  3. The same goes for transmitter C. But what appears on transmitter is the flashing 584.000 channel.   
  4. When they are still flashing, switch on receiver. Pay a bit attention here if its RF B & C lights will blink for 3 times before the last step.    
  5. Click the top buttons of both transmitter B & C, resulting in pairing successfully.  

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  • F
    FIFINE MICROPHONE

    Hi @carl paulson the sound could be slightly low considering the difference between mic signal (K038) and line in signal (Yamaha AVR). Though the loudness should still be acceptable when you crank up the volume. A few possible reasons we could think of at the moment. The cable to connect K038 and AVR, the RCA jack on AVR, the configuration, the setting and the K038 issue. In case it gets too complicated, we will focus on two most likely thing.
    First off, the config, besides the K038, did you connect other device to Yamaha AVR? Next, the setting, when you try with the Audio 4 input on AVR, have you turn the AVR mode to Audio 4? At last, you can also go test with AV2 and Audio 5 input, and set the AVR to corresponding mode.

  • c
    carl paulson

    I am attempting to output the k-038 to a Yamaha 683 AV receiver with only the k-038 and one pair of speakers connected. I’ve tried the Audio 4 input on the receiver to k-038 R+L Out.

    I’ve also tried the Aux out on the k038 to the Video Aux on the front of the Yamaha.

    In all cases I get sound but it’s quite weak given I have the volume control on the k038 to max and the Yamaha very high.

    Am I using the k038 in a way that it wasn’t intended to be used?