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05 Jul, 2019

K037B FAQs

Self Troubleshoot before proceed any further.  Please include the test result when resorting for email support. 1.Using fresh batteries for transmitter. After switching it on, does mic screen turn solid on? 2.If receiver indicator blinks green, use the same freshness of AAA batteries. Then does it stay solid red? 3.If indicator still flashes green, does reset help? 4.If reset doesn't work, before reset, are both receiver and transmitter off? During...

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05 Jul, 2019

K038 FAQs

  Self Troubleshoot before proceed any further.  Please include the test result when resorting for email support. 1.After connecting to wall outlet and pressing the power button, does the receiver red indicator light up? 2.Using fresh batteries for transmitters. After powering them on, do transmitter screens and both B & C indicators of receiver turn on and stay solid?  3.If B & C indicators flash, does reset help? 4.If reset doesn't work,...

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05 Jul, 2019

K026 FAQs

Q: Does K026 karaoke mic work with phones? A: Yes, it does. But you need a USB type A to type C or lightening adapter and we have confirmed that it works with: Samsung S and Note series of 7/8/9, iPhone 5-8, XS MAX, Sony Z series, Goolge Pixel 2 and Huawei Mate and P 20. If you are using model that is...

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05 Jul, 2019

K031B FAQs

Self Troubleshoot before proceed any further.  Please include the test result when resorting for email support. 1.Using fresh batteries for transmitter. After powering it on, do transmitter screen of receiver turn on and stay solid?  2.Plug in USB receiver, it's normal that the blue indicator blinks for a few secs and doesn't stay on.  3.Is "USB PnP Audio Device" seen by your Windows or Mac, or is recognized as unknown device? 4.If it's "USB PnP...

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05 Jul, 2019

K053 FAQs

Self Troubleshoot before proceed any further.  Please include the test result when resorting for email support. 1.Plug in USB, it's normal that the blue indicator blinks for a few secs and doesn't stay on.  2.Is "USB PnP Audio Device" seen by your Windows or Mac, or is recognized as unknown device? 3.If it is recognized and level meter responds when you speak, but you still don't hear audio...

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