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22 Aug, 2019

K036 FAQs

Self Troubleshoot before proceed any further.  Please include the test result when resorting for email support. If it's about TV/home theater wiring, please let us know the model number of TV, soundbar or AVR.  1.After connecting to wall outlet and pressing the power button, does the receiver red indicator light up? 2.Using fresh batteries for handheld mics. After switching them...

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05 Jul, 2019

K667 FAQs

Self Troubleshoot before proceed any further.  Please include the test result when resorting for email support. 1.Does the computer you use with have 2 of 3.5mm jack?   Q: Can I use it with smartphone or tablet/iPad?  A: No, the 3.5mm output connector of K667 is TRS plug and the mic itself need 5V power to work. It means that you can...

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05 Jul, 2019

K025 FAQs

Self Troubleshoot before proceed any further.  Please include the test result when resorting for email support.  1.Using fresh batteries for handheld mic. After switching it on, does mic screen turn solid on? 2.If receiver indicator blinks green, use the same freshness of AAA batteries. Then does it stay solid red? 3.If indicator still flashes green, does reset help? 4.If reset doesn't work, before reset, are both receiver...

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05 Jul, 2019

K035/035B FAQs

Q: K035/K035B handheld mic dies after using for 2 hours! A: Generally it could last 5 to 6 hours with fresh alkaline batteries or fully charge rechargeable batteries. But different batteries vary a bit because of different capacities. We suggest you to try other brand new batteries to find the most durable ones. Please turn off both the transmitter and receiver to save power between services. Also,...

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05 Jul, 2019

K037B FAQs

Self Troubleshoot before proceed any further.  Please include the test result when resorting for email support. 1.Using fresh batteries for transmitter. After switching it on, does mic screen turn solid on? 2.If receiver indicator blinks green, use the same freshness of AAA batteries. Then does it stay solid red? 3.If indicator still flashes green, does reset help? 4.If reset doesn't work, before reset, are both receiver and transmitter off? During...

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