Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
Customer Reviews
Very good low profile arm at times can feel weak mainly due to the plastic build
What i was expecting was just a normal low profile mic stand but it also has cable management and I also like that you can swing it away from your desk so it's organized. I'm so happy with my purchase!
This is a solid piece of hardware that does exactly what I need. I was getting sick of the hanging jack-knife boom arm that didn't quite reach over my monitor. I found ways to make it work, but it was a total inconvenience every time I needed to record. Then I found this arm and it solved everything. I can now swing it sideways, under my monitors, and I never have to adjust it. It stays in the position I need and when I pull it over, it's perfectly at mouth level. If this thing ever broke, I would buy another one right away. But I don't think that will happen because it's built tough - strong metal and even a robust clamp. This thing is rugged. So happy I bought this.
ok so i got this boom arm a few months ago and it has worn down the ball and socket it is making my mic sag and tightening the thing wont even work anymore so i might get a new one soon.
Hello there,
Sorry about the issue happened to your boom arm.
Please feel free to email us at web@fifine.cc with your order number and a video to demo the issue, we will follow up for you as soon as possible. Hope to bring you a better experience in the near future.
Best regards,
FIFINE
I got this mic arm about a week or two ago, and was pretty sad to see that it kept sagging even when my mic was under the weight limit. I ended up returning it, BUT I give it four stars because the customer service was incredible! It was super easy to get it returned and took not time at all!
Hello Aiden,
Your feedback will always be our motivation to make progress. Hope to bring you a better experience in the near future.
Best regards,
FIFINE
Lower price while better performance, what could possibly go wrong
- In terms of audio improvement, a microphone arm like this FIFINE BM88 does almost the same as a scissor one. But where the mileage varies is whether it will blend more in your setup and be more convenient for your daily use.
- The idea is to keep the mic floating lower under your monitors to get a low-profile image. In streaming or live podcasting, having the microphone in front of your face the whole time, you will run into a hard time making better contact with your audience. And that’s where a low-profile arm stand can save the day:
- It doesn't dominate the frame, the audience can basically just see the top part of the mic while the arm is invisible. And without a mic arm blocking your view at all, you can also see the screen well. In those live cases, the last thing you want is a huge boom arm taking up a large proportion of your frame.
- Aside from the pro that others can barely see the whole stand, to be able to install it on the back of the desk will also give you a bunch of space to work with, and without being too awkward, giving you unrestricted access to the keyboard and mouse as well as camera and monitor!
- But if you think that a $100 microphone arm that just sits on your desk to let your mic stay down and let you pull the mic around is way too expensive, would it be more acceptable with a price tag of about $50?
A huge dent in the price but no skimp on the all-metal material and performance, it actually makes a much better bang for your money!
Kicking off with things that are not quite surprising - the C-clamp base opens up 2.4 inches in height to fit most desks with a square edge and comes with a ratchet system to give an easier installation. With some padding inside the clamp, you will not be worried about using it on even a square glass table.
If you change your steaming position quite a lot or just don’t have a regular place as your studio, a ratchet system could mean a lot more to you, since you may have to install and uninstall the stand many times. The handle can be extended and turned inward so it will not stick out from your desk. If you are limited on space, it’s much more slick than the installation of a normal clamp.
Once you have the mic stand installed on your table, in most cases you may just let it sit there forever and whenever you need the microphone, you just pull it in front of your face. Then it brings us to the crucial question of whether the arms are long enough to cover the length from one side of the desk to the other side or from the back to the front. But the length that it reaches could never be the problem of the FIFINE BM88. Up to 11.5 inches of each arm, a total of 27.8 inches length in horizontal, which is a big positive if you have a big desk. And you do not have to worry about leaning to the side to record a podcast or shout at your teammate in-game.
One of the best ways to install it is to go underneath the monitor to not block or distract your vision during game or podcasting. But that doesn’t mean it has to go so low that it gets in the way of your keyboard typing position. The desk clearance of the lower arm is 2.8 inches, which allows you to use your mouse or keyboard without hitting the arm.
The central joint of the upper arm can not just rotate left and right, but also vertically, literally a two-way rotation. A scissor arm can also do so, but this LP (low-profile) type can do it in a less obtrusive way for you to stand when video conferencing or music recording. You can really bring it up to use with a shotgun mic for completely out-of-frame recording or streaming.
The central joint of the upper arm can not just rotate left and right, but also vertically, literally a two-way rotation. A scissor arm can also do so, but this LP (low-profile) type can do it in a less obtrusive way for you to stand when video conferencing or music recording. You can really bring it up to use with a shotgun mic for completely out-of-frame recording or streaming.
The most understated party pieces
How can it be called low-profile when the cable is being strapped outside with velcro? Now, it’s the party pieces start to show a little bit. With the built-in cable management system, it provides a very clean way to route and tuck away the cable.
But up until now, the description above seems like a universal fit for some similar mic arms out there on the market as well. What makes it really stand out from the rest is the sliding panels that secure the cable in place to avoid easily popping-off when swinging the arms. The user-friendly features keep adding up!
It’s not close to a bother to slide in the panels after putting the cable into the arms’ channel since you may just put the cable in once and forever. But the result is quite reassuring: it does provide the best security to keep even the thickest XLR cable in place.
Besides, the detachable panel is upside down, which means the top surface of the arms is always flat while the cable runs through underneath to make your setup look more minimal. You might not expect what it does best to clean up your desk space.
It’s the springs inside or outside the scissor boom arm that help position the items, thus you will get a little bit of inevitable droop. While in such type of low-profile mic stand, you need to use the included Allen key to add tension at the elbow joints of the arms. But that also means a more precise adjustment. You can really lock it down so it doesn’t swing when you bump it.
The ball head gives the best angular flexibility when it comes to positioning the mic at the very end. You can twist it to have some funky angles. It's also easier to position the mics that are supposed to be used vertically.
With two separate adapters, no microphone mount that they can’t handle, or even a wide range of lighting or lightweight cameras that have standard 1/4”, 5/8”, or 3/8” thread.
This kind of mic arm isn’t best known for their weight-carrying. But at least you don’t have to worry about it in this FIFINE BM88. It has plenty of strength to hold up a microphone that weighs around 1.5kg.
Specifications
| Horizontal Length | 27.8 inches (706 mm) |
|---|---|
| Lower Arm Desk Clearance | 2.8 inches (72 mm) |
| Upper Arm Desk Clearance | 6.2 inches (157 mm) |
| The Thickness C-clamp Can Fit | 2.4 inches (70 mm) |
| Maximum Weight Stand Can Load | 1.5 kg |
| Shipping Weight | 1.2 kg |