Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
It’s absolutely of USB microphones' time
- You might be thinking why do I need a USB microphone with an over-$100 price tag? With that budget you have already reached the entry-level of an XLR setup.
- Because 30% of top Twitchers still use a USB microphone! And it has shown itself to be rather useful especially during the pandemic lockdown. Because you will just go berserk when having the XLR gears set up but finding out the software configurations are not done yet. It is a different case if you are using a plug & play USB mic.
- With its easy setup with PC and stripe-down controls, an upmarket USB microphone can also be your lifesaver when it comes to home working or creating. It is not exclusive to a XLR kit.
- The dials of FIFINE K690 has a good resistance to avoid accidentally spins. And a LED indicator gives you heed up whether the mic is muted by mistake. All the user-friendly features committee to protecting you from the deadly traps that ruin sound quality without your awareness.
- It can also be used with your phone through a USB adapter, providing a whole new experience of portability and flexibility. Wherever you are, in the kitchen or on the bed, you can have an online conferencing or video call with the best audio possible.
Keep on raising your game
- A Real-time Monitoring Jack
- A Quick Mute Button
- All Metal Body
- A Monitoring Volume Control
- An Input Gain Control
- A LED Indicator
- The build quality is second to none, which feels reassuringly hefty. And it is far from being just a feeling, it actually helps with the sound quality. A heavy-duty mic is less likely to suffer from vibration even it is not mounted on an arm. No annoying resonant frequencies.
- With a headphone volume control, the low-latency monitoring jack is even more useable. Because when the headphone is plugged into the mic, you still can control the output volume of your PC on the fly.
- It is standing taller than a normal desktop mic, so the capsule will not point towards your chest. And it can be tilted it back and forward. That means a shorter speaking distance, and thus it will pick up a more engaged voice of yours when it is placed in the original stand.
- It is also easy-peasy to take the mic out of its cradle and put it onto a scissor arm stand with an included adapter, to better improve the sound quality and professional feel of your studio.
- It does not come with fancy software. But you do not need one either, which may ruin the simplicity of the product. it is the mic with all the controls on its body already. And all those are useful to your use but not too many to make you confused.
Steal the show with party pieces
- A polar pattern knob allows you to toggle among cardioid, omnidirectional, bi-directional and stereo, which adds different dimensions to the use of the mic.
- For home podcasting and voice-over, in which scenario you do not want to hear the room, a tight pattern, such as unidirectional or bi-directional, will come in important
- For interview, podcast, or reaction commentary when you have a person on the other side of the table, you can not pull it well if the mic you use is only available in cardioid. You will want a bi-directional mic, which hears well from the front as well as the back, but the mic cuts out the side.
- Even if your guest sits on the same side, you would still prefer an omnidirectional pattern over the uni-directional.
- There is not much practical use of the omnidirectional in most cases, because it just picks up sound from full 360 degrees. But what if you plan to field recordings to get some subtle sound? It will be the pattern that you desperately need!
- ASMR artists, we do not forget you. The stereo mode is tailor-made for you. Plus the round shape metal mesh top, you can pull off any ASMR trick with this mic.
Four Polar Patterns
Cardioid
For streaming, recording voice-over, vocal, instrument
Omnidirectional
For ASMR, conferencing of multiple members
Stereo
For recording ASMR, podcast, vocal and instruments
Bidirectional
For face-to-face interview and podcast
- FIFINE is a brand known for calibration high-end sound while the K690 is the top gun of the FIFINE range, which means it will have the same clear sound reproduction in its bloodline.
- And the clarity does stop there, with the finely-engineered capsule, the USB mic will pick up even more details without a bit of harshness. It is for you vocalists and guitarists! Let people hear how you vibrate the throat, hit the strings or slap the bass.
- Being a “modern” USB microphone, the sounding is not quite likely to be neutral. But the tone is not close to boxy either. No particular part of high or low frequency will jump out.
- The lows are as pronounced and good as the highs. A radio podcast host will not think the K690 is too boomy and muffled. But the guest with a thin voice will surprisingly hear herself warm and rich.
Features comparison
K690
- No studio bundle
- More keyboard sound concerns
- Type A output
- Mute button
- LED indicator
- Microphone control
- Headphone jack
- Headphone control
- Cardioid/Omni-directional/Stereo/Bi-figure
- 170*67 mm size
- 14mm capsule
- High & mid ends sensitive
- ASMR/Vocal/Instrument/Podcast
K678
- No studio bundle
- More keyboard sound concerns
- Type A output
- Mute button
- LED indicator
- Microphone control
- Headphone jack
- Headphone control
- Cardioid
- 140*57 mm size
- 14mm capsule
- High & low ends sensitive
- Podcasting/Streaming
T669
- Studio bundle
- Fewer keyboard sound concerns
- Type A output
- No mute button
- No LED indicator
- Microphone control
- No headphone jack
- No headphone control
- Cardioid
- 120*48 mm size
- 16mm capsule
- High-ends sensitive
- Streaming/Podcasting
T683
- Studio bundle
- Fewer keyboard sound concerns
- Type C/A combo output
- Mute button
- LED indicator
- Microphone control
- Headphone jack
- No headphone control
- Cardioid
- 140*50 mm size
- 16mm capsule
- High & mid ends sensitive
- Vocal/Voiceover
Specifications
| Type | Condenser |
|---|---|
| Polar Pattern | Cardioid/Omnidirectional/Bi-directional/Stereo |
| Frequency Response | 40-20kHz |
| Sensitivity | -45d±3dB |
| S/N Ratio | 65dB |
| Bit Rate & Sample Rate | 16 bit 48kHz |
| Power Supply | 5V/80-150mA USB power |
| Output Connection | USB 2.0 |
| Shipping Weight | 1.3 kg |