Order & Shipping Policy
Q: What if I want to cancel the order right after payment?
A: Please contact us immediately if you would like to make changes to your order.
Q: Do you have international shipping?
A: Sorry, no. Products on FIFINE website are not available for global shipping. Delivery covers UK, CA and US (APO/FPO address is not included). For customers who live outside these regions, you can check out on FIFINE AliExpress Store.
Address of the US warehouses: 17531 Railroad St., Unit A, City of Industry, CA, 91748 United State
Address of the CA warehouses: 450 Derwent PL, Delta, BC V3M 5Y9 Canada
Address of the UK warehouses: Plot 1, Lyons Park, Lyons Dr, Coventry, West Midlands CV5 9PF United Kingdom
Q: When will my order ship?
A: We process your order as soon as we receive it. And because of current situation, the processing time could take up to ONE business day, which is not added up to the shipping time.
Q: What if I provide the wrong/I want to change the shipping address?
A:
If you find out the incorrectness or want to make changes before receiving shipping confirmation notification. Please message us as soon as possible so that we can correct the address or cancel the order. We are available at email: web@fifine.cc or Facebook messenger: https://m.me/FifineStore
If the package has already been shipped, we will message you with the carrier info as soon as possible. Then you can contact them to relocate a correct address. If it can not be changed, we have to wait till the package being sent back to proceed a refund. And if it is not returned to sender successfully, we have no responsibility for issuing a refund or replacing the package.
Q: When can I expect my package to arrive?
A:
- If it is a pre-order or back-order that is in stock, your package will be shipped first.
- Delivery takes 4-7 days (based on your location), which counts from the day when your order is processed. Shipping cost is free when your order weighs below 1.51 kg.
- If it is emergent order that needs to be delivered on a specific date, please contact us before placing the order.
Q: When will I receive my shipment tracking number?
A: You will receive a notification email about the tracking information once your order leaves warehouse that is close to your location.
Q: What if tracking info indicates the package was received but I haven't actually receive it?
A:
First off, please wait for one more business days, tracking info update could be ahead of the actual delivery.
Next, if you still haven't received package, please call and email the local post office. They will have more info than we can see online.
At last, when post office is not able to help find the package, you should send us the screenshots of communication with post office as evidence for us to file a complaint. With a response from Post Office through your contact, confirming that package is missing, we will do a refund on the product price.
Return & Refund Policy
Q: What is your return policy?
A: FIFINE MICROPHONE offers Free Return within 30 days, counting from the date when the tracking info shows delivered.
But it does not cover bulk purchase (more than three), intact item, item ordered by mistake. If you wish to return a product, please contact us.
Q: How do I request a return?
A: Please follow the steps below to return a product:
- Contacted our email at web@fifine.cc with your order number and the reason for return (Any product shipped to us without a return authorization will be returned to the customer at his or her expense).
- We will email you back to confirm the product condition. Custoemr will have responsiblity to help provide the info (pictures and recording) we required. Then we will give instructions for returning and a return number.
- Ship your unused product in its original packaging to the address identified in our email.
- Note: Return shipping fee is covered by FIFINE only if returns are for defective products, products that were not described accurately, or incorrect orders. Whether a product is defective depends the info that customer provides (pictures and recording).
"Return Terms"
- Please be sure to use the original box, and the shipping carton and its packing material to ship the item back (the item is returned in the same condition as it was when shipped).
- You are responsible for shipping the products back to us.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q: After I have returned a product, when will I see the refund in my account?
A: After receiving and examining your returned product(s), your refund will appear in your account within 3 to 5 business days. Please be aware that the refund will depend on the policies of PayPal that was used for payment.
Other Terms and Conditions
"Bulk Purchase Return"
If buyer bought more than THREE products at a time, any one of them is defective, we will provide the free replacement.
But if buyer decides to return them all, we will charge a restocking fee of 30% of the order total. And buyer is responsible for the shipment back to FIFINE local factory.
"Refuse-to-Receive"
Once package has been shipped out, order cancellation is not possible. When product arrives, buyers are responsible for arranging return shipping and covering the cost by themselves and emailing us back with tracking number. If buyer decides to refuse package instead, we will charge a restocking fee of 30% of the order total.
Notice: Refund of "refuse-to-receive" item does not cover the origianl shipping fee, That means in this case, we will send back the payment of only the product listed price.
"Intact Items"
An intact item is one that its package has been opened and it works without a problem. If you want to return an intact product, the return shipping cost shall be covered on customer side. And we will deduct the original shipping fee from the refund total.
"Defective Items"
A defective item is one that is inoperable but has no apparent damage. If you receive a defective product, please contact our email for assistance.
Notice: Whether a product is defective depends the info that customer provides (pictures and recording).
"Damaged Items"
If the order arrives at you with obvious shipping damage, please refuse the delivery and email us with your order number. If you have accepted it, please save all packaging material and paperwork for the order and also email us for instructions. If you dispose of packaging material, you jeopardize our chances of making a claim, and you may not receive the return.
"Limits of Responsibility"
We take no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product. Though you still can email us for assistance on repairing or replacing components.
"Price and/or Description Changes"
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in FIFINE MICROPHONE store are not refundable.
Notice: We are sorry that the price fluctation during pandemic is not refundable.
"Errors on FIFINE MICROPHONE website"
Prices and availability of products are also subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase when your order is canceled, we will issue an immediate refund.
"For product FAQs, please turn to the Technical Support Page"
Customer Reviews
It works exactly as advertised, works with multiple devices with easy set up. My only difficulty was attaching it to my desk but that's just because my desk has a weird shape. I added a layer between the desk and mic and it worked perfectly
Great microphone
Durable mic arm and above average quality mic for its price range. If you are looking for a budget mic set up, this is a good choice.
Love it
After watching lots of you tube video reviews and viewing the pics from this site I purhcased from Amazon AU today only to receive the kit WITH NO TRIPOD which is very disappointing as it seems it is no longer supplied as part of the kit? Every youtube video shows it being included but mine did not and in its place was the USB cable. How do I get a tripod!?
Hi Michael,
Sorry about the confusion, those reviews were done a few years ago, and some of them have lost contact with us, and some bought by themselves to review we can't reach them out either. But we have changed the photos and description on all our official sales channels right after that T669 version was discontinued. For now, if the tipod is necessary, you can find some alternatives from other Amazon sellers or contact our after-sales at web@fifine.cc to see if we can do anything about it.
Sorry for the inconvenience,
FIFINE
Customer Reviews
An update of the prototype FIFINE K669B and so much more
- The fool-proof auto-installation on Mac, Windows and Play Station (incompatible with Xbox) and the time-efficient setup with Discord, Twitch and OBS have not changed slightly from K669B.
- It is the Lord who shall stay in your studio. The compatibility with iPhone & iPad via a USB adapter is not necessary. But it is just good to have such an extra benefit.
- An all-metal body with sleek black finish has the same bloodline of steadiness as all FIFINE USB microphone series.
- No straight copy, but what is the actual difference of the microphones themselves, between the new-comer T669 and the time-tested K669B?
- The difference of Specs.
- A detachable cable provides the convenience of packing up or carrying around and of replacing the broken or missing cord.
- The difference of Tone
- Better bass results in a more rounded sound for podcasting. The less self-noise brings an overall lower noise floor.
Lost in the sea of accessories
Scissor Arm Stand
Positions the microphone closer to your mouth
Dual-layer Pop Filter
Reduces the unpleasant "B" or "P" noise
Shock Mount Holder
Absorbs the vibrations from desk bumpings
Wind Foam Cover
Serves as a pop filter for the run-and-gun use
The included accessories are functional as well as decorative
- The maximum extension of the arm stand is around 76 cm, which can go from the side of your desk to in front of your mouth perfectly. You do not have to lean on the side to talk.
- Such flexibility to swing the mic around is the guarantee to have a successful podcast. Because then the mic or the stand itself can not get in the way to block eye contact, which is crucial in a live podcast.
- The boom arm stand also keeps the mic off a table. Combing with a shock mount, you will hear much less vibration or file flipping noise from the workspace. The unique design makes it the only shock mount that fits a microphone with on-body dials.
- The pop filter is not close to a poor relation of the whole package, dual layers reject p noise well. And the C-clamp was carefully designed to hold firmly the whole kit.
What you have seen are small improvements, but what you will hear is a big leap
- Because of the ability to get the best clarity up the top, its predecessor, K669b, has a long record of being an all-rounder for spoken words or even vocal recording.
- The praise of gamers or podcasters on this T669 will long live, not just because of the inherited crisp high ends from the K669B, but the tightened low-ends and the improved overall self-noise level.
- The arm stand helps with environmental noise isolation as well as acquirement of a more rounded sounding. Thus, the T669 will give you the best streaming and recording experience ever for its clean and balanced audio. T669 will claim the crown of budget USB microphone kit and it will be quite a challenge for any microphone bundle competitors to beat.
What tech channels said
THINK MEDIA
It's a great value for the money at under $75, you really aren't going wrong, you're not making a bad investment. If you need to use it in different cases, by all means you can with everything that comes in the kit.
CURTIS JUDD
There's a little bit of mid rangey stuff in this microphone, so my voice has a fair bit of mid-range to it. This can start to sound a little bit harsh on my voice. But overall, I was surprised, it sounds better than I expected.
Features comparison
T669
- Studio bundle
- Fewer keyboard sound concerns
- Detachable cable
- No mute button
- No LED indicator
- No headphone jack
- Microphone control
- 120*48 mm size
- 16mm capsule
- High & low ends sensitive
- Streaming/Podcasting
K669B
- No studio bundle
- More keyboard sound concerns
- No detachable cable
- No mute button
- No LED indicator
- No headphone jack
- Microphone control
- 120*48 mm size
- 16mm capsule
- Low & high ends sensitive
- Podcasting/Gaming
K780A
- Studio bundle
- Fewer keyboard sound concerns
- Detachable cable
- No mute button
- No LED indicator
- No headphone jack
- No microphone control
- 155*48 mm size
- 19mm capsule
- Mid-ends sensitive
- Voiceover/Vocal
K678
- No studio bundle
- More keyboard sound concerns
- Detachable cable
- Mute button
- LED indicator
- Headphone jack
- Microphone control
- 140*57 mm size
- 14mm capsule
- High & low ends sensitive
- Podcasting/Streaming
Specifications
| Type | Condenser |
|---|---|
| Polar Pattern | Cardioid |
| Frequency Response | 20-20kHz |
| Sensitivity | -34d±30% (at 1kHz) |
| S/N Ratio | 78dB |
| Power Supply | 5V USB power |
| Output Connection | USB 2.0 |
| Shipping Weight | 1.5 kg |