K038 FAQs

Self Troubleshoot before proceed any further. 

Please include the test result when resorting for email support.

1.After connecting to wall outlet and pressing the power button, does the receiver red indicator light up?

2.Using fresh batteries for transmitters. After powering them on, do transmitter screens and both B & C indicators of receiver turn on and stay solid? 

3.If B & C indicators flash, does reset help?

4.If reset doesn't work, before reset, are all units off? During reset: does screen B blink and 596MHz appear (or screen C blink and 586MHz appear)?   

5.Is audio source hooked up to the R+L in jack, while output is connected through R+L/AUX out? 

4.Are all volume controls on receiver/speaker set to decent level?    

 

Q: How to reset the K038 dual wireless mics system?

A: You can find step-by-step tutorial on K038 problem-solving playlist: http://bit.ly/k038problemsolving

  1. Turn off the power to receiver as well as transmitters B & C before you get started. 
  2. Power on transmitter B and reset it by clicking the top button for 10 times. A flashing 605.000 channel number shows up if you reset transmitter B proper.   
  3. The same goes for transmitter C. But what appears on transmitter is the flashing 584.000 channel.   
  4. When they are still flashing, switch on receiver. Pay a bit attention here if its RF B & C lights will blink for 3 times before the last step.    
  5. Click the top buttons of both transmitter B & C, resulting in pairing successfully.  

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  • R
    Richardson Pierre

    I brought the mic off of Amazon. And I’m using it… I used it for an entire 7 minutes video just to figure out none of it was any sound. And yes, we ensured it was on. And we replaced the batteries I could be standing five feet from the camera and the sound would come in and out.

  • F
    FIFINE MICROPHONE

    Hi @Antoine um, I think you had made sure that all the volume controls are cranked up, but if sound is still pretty low in this case. Then it will be the issue of signal compatiblity and power of speaker.

    What comes out of K038 is mic signal, so it needs audio boost (through a mixer) to become line signal that is compatible with Bluetooth speaker AUX jack. Or the other way round is to have a speaker with at least 15W power.

    We’re truly sorry that, in this case, the included head-worn mic seems the solution for you. Otherwise, a mixer or a proper PA is needed.

  • A
    Antoine

    Greetings,

    I’ve received K037 last week and was pleased with everything. Except one small thing…

    It appears the mic does a great job if 1cm from my mouth. However when placed an inch away from my mouth the bluetooth speaker it is connected to does not register any sound.

    What can I do? I bought this on Amazon and do not want to return it!!!

    Thank you kindly for your assistance.

    Antoine Dubuc
    www.shaareable.com

  • F
    FIFINE MICROPHONE

    Hi Bereket.
    There are three kinds of cable in the packet: 1/4" to 1/4" cable, 1/4" to 1/8" cable, 1/8" to 1/8" cable.
    And you need the 1/4" to 1/4" cable to connect with the speaker.
    As for the speaker, Fender Mini guitar amp can be used for 30ft*30ft, ION portable tailgate speaker can be used for 50ft*50ft. If it is a larger square, you may need a PA system.

  • B
    Bereket

    What particular speaker should I buy for the wireless microphone system because it doesn’t come with a speaker so what speaker should I buy