K038 FAQs

Self Troubleshoot before proceed any further. 

Please include the test result when resorting for email support.

1.After connecting to wall outlet and pressing the power button, does the receiver red indicator light up?

2.Using fresh batteries for transmitters. After powering them on, do transmitter screens and both B & C indicators of receiver turn on and stay solid? 

3.If B & C indicators flash, does reset help?

4.If reset doesn't work, before reset, are all units off? During reset: does screen B blink and 596MHz appear (or screen C blink and 586MHz appear)?   

5.Is audio source hooked up to the R+L in jack, while output is connected through R+L/AUX out? 

4.Are all volume controls on receiver/speaker set to decent level?    

 

Q: How to reset the K038 dual wireless mics system?

A: You can find step-by-step tutorial on K038 problem-solving playlist: http://bit.ly/k038problemsolving

  1. Turn off the power to receiver as well as transmitters B & C before you get started. 
  2. Power on transmitter B and reset it by clicking the top button for 10 times. A flashing 605.000 channel number shows up if you reset transmitter B proper.   
  3. The same goes for transmitter C. But what appears on transmitter is the flashing 584.000 channel.   
  4. When they are still flashing, switch on receiver. Pay a bit attention here if its RF B & C lights will blink for 3 times before the last step.    
  5. Click the top buttons of both transmitter B & C, resulting in pairing successfully.  

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  • F
    FIFINE MICROPHONE

    Hi there Donald Hodapp.
    Just ask two more questions for the detail info.
    1. Is the receiver of Microphone C lit up? Cuz maybe there is just the screen problem but the transmitter and receiver are connected.
    2. Could you see the screen number clearly? Does it changes when you click the button of the transmitter?
    Then plz contact us with the order number via email.

  • D
    Donald Hodapp

    I recently purchased a M-K 038 System.Transmitter MIC C with fresh batteries flashes yellow but will not turn on. Is there a fix or do I replace ?

  • F
    FIFINE MICROPHONE

    Hi there, Anithea Rigmaiden.
    According to what you mentioned, The machine did not reset successfully.
    First off, plz make sure that when you one click “SET” button on the top of transmitter, the figure of frequency on the Lcd screen will be changed. That means your tranmitter works fine.
    Secondly, Turn on the transmitter and click the “SET” button on top of transmitter 10 times in a row within 30 seconds to enter the reset mode. If you do it right, the transmitter B will go to channel 605 and the transmitter C will go to channel 584.
    Hope it’s going to help.

  • A
    Anithea Rigmaiden

    The two transmitters will not sync with the receiver. I tried the reset just as the video instructs. However, my transmitters never get to that channel. Transmitter B goes to channel 604 only and transmitter C goes as low as 585.

  • F
    FIFINE MICROPHONE

    Hi Lori.
    You can purchase it on the website below. But you need to leave two messages:
    1. The date of your last K038 order.
    2. Which transmitter do you wanna replace, B or C?
    By the way, the K038 only pair with 2 transmitters. Although you purchase a spare transmitter, you can only replace one of them.
    https://fifine.cc/product/fifine-wireless-transmitter/