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K667 FAQs

05 Jul, 2019

K667 FAQs

Self Troubleshoot before proceed any further. 

Please include the test result when resorting for email support.

1.Does the computer you use with have 2 of 3.5mm jack?

 

Q: Can I use it with smartphone or tablet/iPad? 

A: No, the 3.5mm output connector of K667 is TRS plug and the mic itself need 5V power to work. It means that you can only hook it up with computer that has dedicated 3.5mm MIC jack.    

 

Q: Can I use it with speaker that has 3.5mm AUX jack or plug it into 6.5mm jack via an adapter? 

A: No, neither input jack mentioned above on speaker provides plug-in power supply. While K667 needs 5V power to work, so it will not perform at all even the size of input jack fits.  

 

Q: Why the the sound is so low, I can barely hear it? 

A: K667 is a analog microphone, which doesn't have built-in ADC (analog to digital converter). So it's all down to the computer internal sound card to do conversion. 

You can try cranking up computer input level to 80% and speak much closer to the mic at around 3 inches. And it still doesn't turn any better, consider getting a external sound card. Let it do the job of conversion and send digital signal to computer. You would be able to sound louder by the time.     

 

Q: I plugged it into the 3.5mm jack of my computer and it just didn't work? 

A: Most of the current computers, especially laptop and Apple computer(including Mac, iMac, Mac Mini) has only one 3.5mm input that combines mic jack and headphone jack. That means you need to plug in a microphone with TRRS to get it work on those computers. While K667 is TRS microphone.

 

Q: Is it possible to make it work on those computer with mic and headphone combo 3.5mm input jack? 

A: Yes. You're not really buying the wrong product, just a simple USB sound card will help fix the problem, which making this K667 a computer USB compatible mic.   

 

Q: My laptop has dedicated 3.5mm MIC jack, I plug the mic in but it still didn't work? 

A: Once you hook up K667, it will replace the original internal mic. So you won't see any notification to tell you the mic is ready to work. And in every application, you just need to set the built-in mic as default input, and you're good to use K667. 

Thus, what you could do now is to check if K667 replaces the internal mic. Right click speaker icon, choose "Recording Devices", check if the level meter of the built-in mic (usually listed as Realtek High Definition Audio or something like that) bounces when you speak to K667. If not, just contact us right away with your test info. If meter turns green and moves, just make sure this internal mic is the default setting in all application you're going to use. 

If you're using an Apple computer that also has two 3.5mm jacks and one of them is MIC input, but the mic still didn't work, it gets tricky to find out the reason. Because we can't tell if it's a defective problem. The best solution is to find another computer with 3.5mm MIC input to test out.  

Leave a comment
12 comments

Josh

September 06, 2019

I got this mic and I want to use it on my windows 10 HP laptop but it’s not detecting it? what do I need to do for this thing to work?

FIFINE MICROPHONE

September 06, 2019

Hi @Josh, I think the problem has been mentioned on above FAQs session. Since it’s a laptop and it’s running Win 10 system, it’s quite likely that the HP laptop has only one 3.5mm jack, which accepts only TRRS mic input. While K667 is TRS mic input. A simple USB sound card will solve this problem by providing a dedicated mic input.
Chances are your laptop has two 3.5mm jack and it’s plugged into the mic jack. Then as we mentioned in FAQ, the mic has replaced your laptop built-in mic automatically, that’s why your laptop didn’t detect it.
All in all, you need to check whether your laptop has a separate mic jack first.

del dumire

February 17, 2020

works great! I hope my 2year warrenty info processed???

FIFINE MICROPHONE

February 17, 2020

Hi del dumire.
Plz offer your model number and your order number.
And let us know where you purchase the product.
Contact us with web@fifinemicrophone.com.

James christensen

March 02, 2020

I plugged my k667 into my pc with windows 10 but it doesn’t seem to work. How do i test to make sure

FIFINE MICROPHONE

March 03, 2020

Hi there James christensen.
1. Most of the current computers, especially laptop and Apple computer(including Mac, iMac, Mac Mini) has only one 3.5mm input that combines mic jack and headphone jack. That means you need to plug in a microphone with TRRS to get it work on those computers. While K667 is TRS microphone.
2. Once you hook up K667, it will replace the original internal mic. So you won’t see any notification to tell you the mic is ready to work. And in every application, you just need to set the built-in mic as default input, and you’re good to use K667.

Thus, what you could do now is to check if K667 replaces the internal mic. Right click speaker icon, choose “Recording Devices”, check if the level meter of the built-in mic (usually listed as Realtek High Definition Audio or something like that) bounces when you speak to K667. If not, just contact us right away with your test info. If meter turns green and moves, just make sure this internal mic is the default setting in all application you’re going to use.

If you’re using an Apple computer that also has two 3.5mm jacks and one of them is MIC input, but the mic still didn’t work, it gets tricky to find out the reason. Because we can’t tell if it’s a defective problem. The best solution is to find another computer with 3.5mm MIC input to test out.

Seth Raile

April 14, 2020

I have the K667 working on my desktop for zoom conference. It worked really good for about 2 weeks and no it picks up a very loud humming noise when I speak. Any fixes for that?

FIFINE MICROPHONE

April 16, 2020

Hi Seth Raile,
It’s probably the issue of grounding, internal sound card or the output device. You can test on a laptop without power cord plugged in or just do the test in another house, and try to use a different output device, if it’s headphone before, then try using an external speaker to test out. If it doesn’t change anything, plz contact us with the order number via email web@fifinemicrophone.com Our customer support will help solve the problem.

Travis Alston

April 20, 2020

I am trying to use this mic on a laptop with a Sabrent USB external sound card. My computer is recognizing the USB external sound card driver, but the microphone is still not working with the device. While I am plugging in the mic sound registers through the card but not when I subsequently try to speak into the mic. Is there anything further I need to do to make sure my mic will work with the USB external sound card? I have updated my drivers and restarted but still nothing.

FIFINE MICROPHONE

April 22, 2020

Hi Travis Alston could you do the mic test by right clicking speaker icon-choosing "recording devices"-finding the USB sound card device. Speak to the mic and check if the level meter of USB sound card device response? If not, please messag us at webfifinemicrophone.com with order number. We will help out.

Leslie

June 29, 2020

Hello,
I bought a Fifine 667 microphone with the 3.5mm audio . I am trying to plug it into a 2012- Macbook pro with a dedicated audio jack, but it is not working. Realtek High Definition Audio appears nowhere in my list of input sound devices. I tried it on a second computer at my work (as suggested in the FAQs)— a 2011 iMac also with a dedicated audio jack, but the microphone still did not work. Can you help me diagnose the problem?
Thanks,
Leslie

FIFINE MICROPHONE

June 30, 2020

Hi @Leslie,
When you plug the mic into the computer, the K667 will automatically replace your computer built-in microphone. So plz set the built-in microphone as the default input microphone, then you are good to test the mic.

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